Duaa R.
This was my first order
This was my first order! Order was received in a timely manner and was well packaged! Will order more items in the future! Thank you for your service!
Excellent
Based on 72 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to East West Souk, Our mission is simple yet powerful: to offer top-notch products at unbeatable prices while delivering exceptional customer service to every shopper. At East West Souk, we take pride in our dedicated team members who are available 24/7 to assist you with any inquiries or concerns. Each order is handled with precision and care to guarantee swift and reliable delivery right to your doorstep.
East West Souk (ewsouk.com) has 72 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
72 approved reviews, newest moderated first
Duaa R.
This was my first order! Order was received in a timely manner and was well packaged! Will order more items in the future! Thank you for your service!
Saif S.
Good prices. Items were packed and shipped quickly too.
ZA
Thank you for the wonderful service.
Tareq S.
Good Company
Rukhsana S.
It took lots of effort and sometime but problems were finally resolved
Jerusalem Islamic Books & A.
agents interacted well with me
Bill
Old and defective products. They want the customers to pay for returns even though the product is not good.
Reply from East West SoukMar 8, 2026
Thank you for sharing your feedback. We’re truly sorry that our return policy did not meet your expectations. We take product quality concerns very seriously and we have reviewed your case in detail. Our records show that return procedures and shipping costs are communicated at the time of purchase, and we always aim to support our customers fairly within those guidelines. We strive to provide the best service possible while following clear company policies to ensure fairness and consistency for all customers. These guidelines help us treat every order equally and transparently. We genuinely appreciate your comments and will take them into consideration as we continue working to improve our customer experience.
Dinela
Trustworthy! Great experience with the ordering process. Everything arrived on time, and the quality of the product is exceptional!