Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
749 approved reviews, newest moderated first
customer
Fabulous people. Excellent customer service. Very helpful and patient.
Reply from Exceptional VillasJun 27, 2026
Thank you for your kind review. It was our pleasure to assist with your trip, and we hope you have a great time in Barbados! Warm regards, Marianne, Niamh and the Exceptional Villas team
John L.
Great Service, professionalism and assistance! Thank you!
Reply from Exceptional VillasJun 18, 2026
Thanks so much for your 5 star review. It was our pleasure to assist with your trip to St Martin. Wishing you safe travels and a wonderful vacation! Warm regards, Thais, Aurelia and the Exceptional Villas team
F S.
The experience of working with Exceptional Villas from first inquiry to landing at our destination was pleasant and all questions and concerns were patiently and completely answered. The staff at our villa could not have been more accommodating and focused on exceeding our expectations. They were more like kind friends.
Reply from Exceptional VillasJun 4, 2026
Many thanks for taking the time to share your feedback. We are delighted to hear that you enjoyed your time in Mexico, and we hope to welcome you back again soon. Warm regards Paul, Dannyele and the Exceptional Villas team.
Amy
Our group of 12 just returned from having spent 7 nights at La Salamander in StmvMartinm It was precisely as shown in the photosmvThe villa, and the surrounding grounds, were stunningm It was spacious & well stocked. it was immaculatem The groundskeepers did a great job. Catherine, the housekeeper, was amazing. working for a little over 1 year to secure the reservation, make payments, etc. with Exceptional Villas was smooth, drama-free and they were very responsive. we'd love to stay at La Salamander again and we'd certainly go through Exceptional Villas againm
Reply from Exceptional VillasJun 1, 2026
Many thanks for your positive review Amy. We're delighted to hear that you had a great time at La Salamandre. Warm regards, Thais, Aurelia and all the team at Exceptional Villas.
Oscar N.
They were very responsive to all of our needs and replied promptly when we had a question or needed something.
Reply from Exceptional VillasMay 28, 2026
Thank you very much for your lovely review Oscar. It was our pleasure to assist with your trip, and we hope you have a wonderful vacation. Warm regards, Alannah, Mary, Dannyele and the Exceptional Villas team
US to St B.
The team at Exceptional Villas is fantastic! Thais worked with me over email and phone to find the very best property for our needs. She patiently advised regarding island neighborhoods, villa locations, and she had firsthand knowledge of nearly all the villas. The process was smooth and so helpful. After booking Aurelia helped me with restaurant recommendations then secured dinner reservations for every night of our trip.
Reply from Exceptional VillasMay 11, 2026
Thank you so much for your lovely review. It was our pleasure to assist with your trip to St Barth's, and we hope you have a wonderful time! Warm regards, Thais, Aurelia and the Exceptional Villas team
Sharyn Huard R.
Our group of 12 just returned from having spent 7 nights at La Salamadre in St. Martin. It was exactly as pictured in the photos. The villa, and the surrounding grounds, were stunning. It was spacious & well stocked. It was immaculate. The groundskeepers did a great job. Catherine, the housekeeper, was amazing. Working for a little over 1 year to secure the reservation, make payments, etc. with Exceptional Villas as smooth, drama-free and they were very responsive. We'd love to stay at La Salamandre again and we'd certainly go through Exceptional Villas again.
Reply from Exceptional VillasMay 4, 2026
Thank you so much for your great review Sharyn. It was our pleasure to assist with your trip, and we hope to welcome you back again soon! Warm regards, Thais, Aurelia, Noreen and the Exceptional Villas team
Francine W.
Exceptional Villa was well knowledge in our villa and local services, exceptionally nice and professional
Reply from Exceptional VillasApr 29, 2026
Thank you so much for your great review, Francine. We were delighted to assist with your holiday planning and we hope you have a fabulous trip. Warm regards Thais, Mary, Dannyele and the Exceptional Villas team.
