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Exceptional Villas Reviews | Read Customer Reviews of exceptionalvillas.com

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Travel & Vacation
Accommodation & Lodging
Exceptional Villas

Exceptional VillasReviews of exceptionalvillas.com

Accommodation & Lodging
215 West 98th Street Apt 11E, New York, New York

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5.0

Excellent

Based on 749 reviews

Exceptional Villas5.0

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Rating breakdown

5 star98%
4 star1%
3 star0%
2 star0%
1 star1%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Exceptional Villas

Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.

Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.

Also known as: exceptionalvillas.com
Website: exceptionalvillas.com
Category: Accommodation & Lodging
Location: New York, New York
Listed on Folks Told: 2026

Contact & location

(917) 336-4477
exceptionalvillas.com
info@exceptionalvillas.com
215 West 98th Street Apt 11ENew York, NY 10025

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The company replied to 98% of reviews.
Most recent review: October 2026.

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Exceptional Villas reviews

749 approved reviews, newest moderated first

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Gregory C.
Feb 24, 2023
We have been very impressed with the…
We have been very impressed with the responsiveness and the excellent client service we received throughout the different phases of planning our family trip. Every member of the team we interacted with made the experience very pleasant. A special thanks to Rowena O'Connor who exemplify "exceptional" values of efficiency, attention to details and professionalism. Thank you.
Reply from Exceptional VillasFeb 27, 2023
Dear Gregory, Thank you so much for sharing your great review! We very much appreciate your feedback, and also the special mention for Rowena. We hope you have a wonderful time in Barbados. Best wishes, Yvonne, Rowena and all at Exceptional Villas
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Suttman, S.
Feb 24, 2023
Prompt and efficient pre arrival…
Prompt and efficient pre arrival planning!
Reply from Exceptional VillasFeb 24, 2023
Dear Steve, Thank you so much for your positive review. We are delighted to hear that you are happy with our service, and we wish you a wonderful time in St Barth's. All the best. Noreen, Gwladys and all at Exceptional Villas
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Doug K.
Feb 23, 2023
Excellent service and knowledge
The reservation process was simple and clear. The follow up on questions we had was fast and complete. The concierge service (Elaine and others) was very accommodating and fast to respond. While we have not taken the trip yet, we feel like the arrangements have all been made with very little trouble on our part. The EV team has been fantastic!
Reply from Exceptional VillasFeb 24, 2023
Dear Doug, Thank you so much for your lovely review, which we are delighted to read. Many thanks for choosing Exceptional Villas, and we wish you a fantastic vacation in St Martin. Warm regards, Elaine, Niamh and the Exceptional Villas team
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EAS
Feb 21, 2023
Everyone is kind and patient and works…
Everyone is kind and patient and works to get you exactly what you’re looking for in a get away vacation.
Reply from Exceptional VillasFeb 21, 2023
Hi Liz, Thank you so much for your positive comments. We truly appreciate your review and we wish you a wonderful vacation. Warm regards, Marianne, Elaine and all the team at Exceptional Villas
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customer
Feb 20, 2023
Everything went very smoothly with no…
Everything went very smoothly with no problems. The company explained the different villas and gave good insight. We are very happy with everything so far. One thing that may improve the experience is having a couple rental car companies offered.
Reply from Exceptional VillasFeb 21, 2023
Dear Michael, Thank you very much for your valuable feedback. We were delighted to assist with your vacation planning. We partner with the car rental companies who deliver the best service and value, and though we strive to source the most suitable vehicle for our clients needs at all times, we very much appreciate your feedback. Thank you so much for choosing to book with us and we hope you have a fabulous time in Antigua. Warm regards, Noreen, Sean & the Exceptional Villas team
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Pamela S.
Feb 17, 2023
Staff was very pro-active in managing…
Staff was very pro-active in managing our stay and extremely responsive. They gave us a heads up that there had been noise complaints at the villa and worked out a solution for us. We had experienced noise issues on prior visits- the island seems to be under constant construction- but had been left to manage it on our own. Will definitely use them again.
Reply from Exceptional VillasFeb 17, 2023
Dear Pamela, Thank you very much for your feedback which we are delighted to hear. We wish you all an amazing time in Barbados. Yvonne, Rowena and all at Exceptional Villas
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Janice M.
Feb 15, 2023
Fantastic
Fantastic, attentive and prompt assistance with anything we needed! Made vacation planning so easy and pleasant.
Reply from Exceptional VillasFeb 15, 2023
Dear Janice, Thank you so much for your lovely review. We are very happy to hear that you are pleased with our service. We hope you have an amazing time in Barbados. Wishing you all the best. Rowena, Yvonne and all at Exceptional Villas
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Brigitte, Ottawa, C.
Feb 11, 2023
They are very helpful and take care of…
They are very helpful and take care of every detail. Have booked with time twice now and will not hesitate to do again !
Reply from Exceptional VillasFeb 13, 2023
Dear Brigitte, Thank you very much for your positive review, which we are delighted to receive. Many thanks for choosing Exceptional Villas once again, and we wish you a wonderful vacation in Turks and Caicos. Warm regards, Marianne, Gwladys and the Exceptional Villas team
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