Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
749 approved reviews, newest moderated first
MW A.
Very helpful with constant communications to update on bookings and procedures. Arrangements put in place to make any holiday enjoyable. I would use them again.
Reply from Exceptional VillasOct 11, 2018
Dear Mike & Claire, Thank you so much for your wonderful review. We are delighted to have been able to assist with your trip to Barbados. Have a wonderful time at Villa Jasmine. Warm regards Julie, Yvonne, Paul and all at Exceptional Villas
Connie
I’m exceptionally impressed with them Julie has answered all my emails in a timely manner and I’m excited about my trip. This company is very friendly and they exceeded my expectations thank you guys very much . I will use them again for a vacation.
Reply from Exceptional VillasOct 9, 2018
Dear Connie, Thank you so much - we really appreciate your very nice review. It was our pleasure to be of assistance and we thank you for booking your Villa in Barbados with us. Wishing you a wonderful stay at Reeds House. Warmest regards Julie, Yvonne, Paul and all the team at Exceptional Villas
Marcy
Nothing but top notch communication with the sales representatives! All questions answered immediately, offers of assistance and advice too. Excellent company to deal with.
Reply from Exceptional VillasOct 8, 2018
Dear Marcy, We really appreciate your very kind words. It was our pleasure. Have a safe trip and a wonderful time at Cotton House in sunny Antigua. Warm regards Noreen, Aine and all the team at Exceptional Villas
Morry
The contact and high level of customer service has been consistent. We have not arrived st our villa. This is just a review of the booking and follow up contact prior to arrival.
Reply from Exceptional VillasOct 5, 2018
Dear Morry, Your lovely review is much appreciated - thank you. It has been our pleasure to assist you. We wish you a wonderful vacation in the beautiful Greek Islands. Warm regards Sinead, Sean and all the team at Exceptional Villas
Lorena
An exceptionally organized and thorough team of people at Exceptional Villas. Their attention to detail has been refreshing. We are so looking forward to our stay.
Reply from Exceptional VillasOct 2, 2018
Dear Lorena, Thank you very much indeed for your kind review. It has been our pleasure to assist you. We wish you safe travels to Barbados and a wonderful time at Smugglers Cove. Warm regards Julie, Yvonne, Paul & all at Exceptional Villas
Frank & E.
Exceptional Villas has been great in helping plan our trip. Noreen was extremely helpful in giving us ideas of things to do and information we might need when we get to Antigua.
Reply from Exceptional VillasOct 1, 2018
Dear Frank & Ellen, We very much appreciate your very kind review - thank you. It was our pleasure to assist you. We wish you a safe journey and a wonderful time in Antigua. Warmest regards Noreen, Aine and the entire team at Exceptional Villas.
Lee
Excellent Reservation Experience Noreen has been amazing to work with and very helpful with the numerous questions from my wife and I. Very prompt and detailed responses. We have been planning this trip for the past year and would have been lost without Noreen and Aine. We are looking forward to staying in the Villa. Thanks again
Reply from Exceptional VillasSep 26, 2018
Dear Lee, We very much appreciate your lovely review - thank you. It has been our absolute pleasure to assist you and we wish you a wonderful time in beautiful sunny Antigua. Warmest regards Noreen, Aine and all the team at Exceptional Villas
Ted
Working with Exceptional Villas has been a positive experience, seamless with no issue or detail overlooked. Portico 1 is a VERY WELL MAINTAINED villa. Sophia and Crystal are true professionals (very good teaming arrangement - they work well together) who are sensitive to the needs of their guests. Sophia is always attentive and has provided awesome recommendations for points of interest on the island. Crystal is a very talented chef who has "wowed" us with every meal prepared. We love Portico 1 and are delighted with the spaciousness, sea views, privacy, security, and cleanliness. It is a beautiful villa. The owners have spared no detail in its presentation, decor, and comfort. The property is truly as what you see online. Love the whole house audio system; we also enjoy the same at home! Well kept and maintained. We were greeted by the property manager, Maureen, and she provided an array of points of interest on the island. We would love to return for another week, maybe 2! Thanks again to Exceptional Villas.
Reply from Exceptional VillasSep 18, 2018
Dear Ted, Thank you so much for your wonderful review. We are delighted that you enjoyed such a super time at this beautiful property in Barbados. We are looking forward to assisting you on your return trip to Portico 1. Warmest regards Julie, Yvonne, Paul & all the team at Exceptional Villas
