Luis H.
Good
Good customer service

Great
Based on 95 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Excite is a relatable, jean-wearing, never-boring, highly-caffeinated credit union. We’re made up of smart, friendly people who feel it’s our responsibility to take care of the neighborhoods we live in. And we want to give everyone the chance to build a financially stronger future – because together is the only way to step up to better. Oh, we are also a very stable financially sound 69-year-old credit union with $650 million in assets and 43,000 neighbors (Members). We serve our neighbors in nine counties – Santa Clara, Santa Cruz, San Mateo, San Francisco, Monterey, and Alameda counties in California – and New Hanover, Pender, and Brunswick counties in North Carolina. We also offer the same great benefits to over 400 of our business friends. We’d be happy for you to visit us at excitecu.org. Federally insured by NCUA.
Excite Credit Union (excitecu.org) has 95 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
95 approved reviews, newest moderated first
Luis H.
Good customer service
Member
Have been with Excite for a couple of months now, am still getting use to you web site . Is very different from what I am use too But getting there, is very hard to understand where to find things and I usually end up hitting what I don't know and end up going off my account and end having to long in again. Your Employees are wonderful and helpful but there always short handed and not spend enough time or are rushing things. In their defense I am 82 years old and things take a little longer to get there.
Häi Käi Ń.
This app is very good for me and you .
Reply from Excite Credit UnionNov 24, 2021
Hi Hai Kai Thank you for your review, happy our app is working for you. Best, The Excite Team
CHRISTINE
I just opened both checking and saving I love this credit union
Reply from Excite Credit UnionNov 24, 2021
Hi Christine, We are happy to hear you are happy. We appreciate your Membership. Thank you, The Excite Team
TYLISHA
Great Experience!!
Reply from Excite Credit UnionNov 24, 2021
Hi Tylisha, Thank you for your kind review. Happy to have you as part of Excite CU. Best, The Excite Team
Jesse R.
Good bank. Good folk
Reply from Excite Credit UnionNov 24, 2021
Hi Jesse, Thank you for your review. We really appreciate your membership. Have a wonderful day, The Excite Team
JOHN
Tasha was excellent. She was able to take care of my loan request in an amazing amount of time. I appreciate everything she did to help me..
Reply from Excite Credit UnionNov 16, 2021
Hi John, This is awesome feedback -- thanks for sharing! We love hearing that our Members have had a great experience working with us, and we're excited to have more opportunities to serve you in the future. Thank you, The Excite Team
JOHN
I had a paycheck held for 15 days. Because was not 30 days with this bank.
Reply from Excite Credit UnionNov 16, 2021
Hi John, We are so sorry to hear about your experience. We appreciate the feedback and will look into what happened. Thank you, The Excite Team