Excellent
Based on 436 reviews
autopom!4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are autopom! The name “autopom!” represents “automotive peace of mind.” We are all about helping you have less anxiety about the high cost of unexpected auto repairs so you can have the benefits of owning a vehicle without all the worry and enjoy what we like to call automotive peace of mind or “autopom!”Our name features an exclamation point to highlight that we stand apart from other call centers in the industry that prioritize profits over customer needs. We prioritize your satisfaction as our valued customer. During the sales process, we practice honesty and transparency. After the sale, we are committed to providing exceptional customer service throughout the term of your protection plan.Like other companies in the industry, the policies we sell are administered by third parties. autopom! has enjoyed a successful record since 2010 by partnering with top brands such as Mercury Mechanical Protection, Enterprise Financial Group, and Omega Auto Care.Most claims are processed without needing autopom!’s intervention, but some claims may require a little assistance in rare cases. That’s why autopom! established our Customer Advocacy program. Occasionally when a claim does not meet a client’s expectations, we encourage our customers to contact us for assistance. Our team here at autopom! Will carefully listen to the customer’s concern or complaint, review the customer’s policy, and call the applicable claims Administrator and repair facility as necessary to guarantee that the customer is treated fairly per the terms of the policy.In summary, autopom! is dedicated to providing our customers with the peace of mind they need when faced with costly and unexpected auto repairs. Partnered with some of the top administrators in the industry, allows us to offer high-quality protection plans at an affordable price. Through our Customer Advocacy program, we guarantee that each customer is treated fairly according to the terms of their policy. Our commitment to excellence has
autopom! (extended-vehicle-warranty.com) has 436 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
436 approved reviews, newest moderated first
Dan P.
Great communication, easy payment, no cc fee.
Reply from autopom!Jul 15, 2026
Dan, thank you for your kind review. We are glad the communication was clear, and the payment process was easy. We appreciate you choosing autopom!
Dave
The courteous service, pros and cons from contact person and on-line information provided enough content to make our decision. The cost was substantially less than dealership. We’ve never had an extended warranty on a vehicle, so proof of value will be weighed over time. Didn’t feel pressured into buying a policy or time constrained. Thanks,
Reply from autopom!Jul 15, 2026
Dave, thank you for sharing such a thoughtful review. We are glad our team provided you with the information, including the pros and cons, you needed to make a comfortable decision without pressure or artificial deadlines. We appreciate the opportunity to help you compare your options and select a vehicle protection plan that worked for your needs and budget.
Leonard/Lisa D.
Our “person’s” name is Dominique. She was very informative. Know the product well. Answered all our questions and was quick to respond which meant to us she was not looking things up. There was no “hard sell” as with other companies. The rates and service are quite competitive.
Robert
Up front , professional to the point.
Reply from autopom!Jul 15, 2026
Leonard and Lisa, thank you for recognizing our agent. We are pleased to hear that she was knowledgeable, responsive, and able to answer your questions without using a high-pressure sales approach. We will be sure to share your kind comments with her. Thank you for choosing autopom!
Rose M.
Lies yal are a bunch of lies.Yall dont honor what yall say yall put your own rules after all has been signed we are stuck paying for something we don't get fixed.
Reply from autopom!Jul 6, 2026
I'm sorry this experience has left you feeling misled. That is never the outcome we want, and I understand how frustrating it is to face a repair bill you expected to be covered. I also want to clarify autopom!’s role. autopom! is the seller and independent broker of the vehicle service contract. We are not the claims administrator, and we do not approve or deny claims. Claim decisions are made by the administrator according to the inspection findings and the terms of the agreement. In this case, the administrator advised us that the repair shop’s inspection documented evidence of a coolant leak into the engine over an extended period, which led to overheating and the resulting engine damage. Based on those findings, the administrator determined that the condition, within reasonable mechanical probability, began before coverage started. The agreement covers eligible breakdowns that occur during the coverage period and after the waiting period has been completed. The administrator cited the contract’s exclusion for damage caused by continued operation after an apparent problem exists, such as overheating, leaking fluids, warning lights, or similar symptoms, along with the pre-existing condition language in the agreement. I know that explanation does not make the repair bill any easier. But I do want to be clear that this decision was based on the inspection findings and the contract terms provided at signing, not on rules added afterward. We remain available to review the administrator’s explanation with you and help you understand the decision. Please contact us directly if you would like to discuss this further.
Steve P.
Instead of just trying to SELL me something, the representative took her time to find out what kind of coverage I wanted and by doing so was able to offer me a policy for the timeframe I needed at a very reasonable price. It has some exclusions, but if you have ever purchased an extended warranty before you know that they all do. In the end , I am happy with my purchase and feel like the policy will cover any major problems that I have. Time will tell!
Keith B.
Monique was very helpful!!
Reply from autopom!Jun 18, 2026
Thank you, Keith! We’re glad Monique provided the helpful service you deserved. At autopom!, our coverage consultants take the time to answer questions and help customers understand their vehicle protection options without pressure. We appreciate your five-star review!
Jesse R.
It was easy to communicate with and understand the extended warranty purchase and claims process with Monique P. She answered the many questions I had in a straightforward manner and avoided the high pressure sales pitch that I encountered from other warranty companies during my search. I thought Monique explained the warranty plan details to me well and the payment plan was very flexible and customizable, which is what I was looking for. Hopefully I never need to use it!
Reply from autopom!Jun 18, 2026
Thank you for sharing such a thoughtful review, Jesse. We’re pleased that Monique made the process straightforward and clearly explained the coverage, claims process, plan details, and payment options. As an independent broker, autopom! helps customers compare vehicle service contract options—often called “extended warranties”—and choose coverage that fits their vehicle, budget, and priorities. We especially appreciate your comments about the no-pressure experience. Thank you for trusting autopom! with your vehicle protection needs.
