Excellent
Based on 1,200 reviews
Eyeglassdirect4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
1,200 approved reviews, newest moderated first
Kim R.
I have never had a problem with Eye glass direct . I receive my glasses in a timely manner and I am always satisfied with the experience. Will continue to use Eye Glass Direct in the future.
Reply from EyeglassdirectFeb 3, 2026
Kim, Thank you for your support. Randy president
Oral D.
Always courteous and professional
Reply from EyeglassdirectJan 22, 2026
Oral, Thank you for your orders. Randy President
Phil B.
EyeglassDirect provides terrific service at low prices. Randy spent time with me on the phone making sure I was ordering the right lenses, even advising me that 1.67 progressive lenses would provide better vision than the more expensive 1.74 lenses I was considering. He called after he got my frames to check a discrepancy in PD distances. And he had no problem replacing the lenses on my Mykita frames, which require special tools before there are no screws in the frames.
Reply from EyeglassdirectJan 22, 2026
Phil, Glad we could be of service. Randy President
Maria S.
My glasses are perfect and it's so easy to have a conversation them. I've ordered several pairs and they come back every time correct.
Reply from EyeglassdirectJan 22, 2026
Maria, Thank you for the kind words. Randy President
Andrew C.
Glasses work great at a great price.
Reply from EyeglassdirectJan 22, 2026
Andrew, Thank you for the great review. Randy President
Pat
I was happy with the turnaround time and the prescription. However, I was not happy with three very fine scratches on the new lens. I think they may have come from the returned lenses that were placed inside the case with the new glasses. Luckily, they aren't in my field of view, but they still shouldn't have been there. Also, it would be nice if the transition lenes would come in more choices. Only gray and brown are available.
Reply from EyeglassdirectJan 22, 2026
Pat, The lenses are warrantied. Please contact customer service 866 536 7790 Thank you Randy
Bunny R.
I found the service and quality extremely high and very professional. I made three pairs of glasses over the last six months and I am very happy with the service. And I love my new glasses.
Reply from EyeglassdirectJan 22, 2026
Bunny, Thank you for continued support. Randy President
Sid D.
My glasses were very nice and fit well. I have bought glasses from eyeglass direct for several years. Good quality and great guys to work with and very helpful with personal service.
Reply from EyeglassdirectJan 22, 2026
Sid, Thank you for the great review. Randy President.
