Great
Based on 9,635 reviews
Eyelation Technologies Inc.4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visit Eyelation Technologies Website About Eyelation Welcome to the Eyelation Safety Benefits PlatformTM. We take a health-centric approach to safety benefits and compliance, giving your workforce access to products, health assessments, services, and information - anytime, anywhere.
Eyelation Technologies Inc. (eyelation.com) has 9,635 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
9,635 approved reviews, newest moderated first
Neal F.
Please make website easier to order from.
Reply from Eyelation Technologies Inc.May 23, 2025
Hello Neal. We appreciate your feedback and will work to improve our website's ordering process. -Team Eyelation
customer
Fast service and delivery
Reply from Eyelation Technologies Inc.May 23, 2025
Hello Jimmy. We appreciate your feedback and are glad you received fast service. -Team Eyelation
Thinh N.
I ordered safety glasses from Eyelation.com and was initially impressed with their customer service—my questions about the order and shipping process were answered promptly and courteously. I also received a timely shipping notification, which I appreciated. However, I was disappointed to learn that Eyelation changed the color style of my glasses without notifying me, citing that my chosen color was out of stock. While I’m relieved I didn’t have to negotiate a resolution, this lack of communication was frustrating and felt unprofessional. Clearer updates on stock issues would go a long way in building trust. I’m still waiting for the glasses to arrive and will update my review once I receive them to share thoughts on the product quality and delivery experience. For now, I’d urge Eyelation to improve their communication to avoid leaving customers in the dark.
Reply from Eyelation Technologies Inc.May 23, 2025
Hello Thinh. We appreciate your feedback and are glad our customer service was helpful. We understand your glasses haven't arrived yet, and we'll continue to monitor the shipment. We look forward to your update once they arrive! -Team Eyelation
customer
Great service
Reply from Eyelation Technologies Inc.May 23, 2025
Hello Cedric. We are pleased to hear you received great service. Thank you for your positive feedback. -Team Eyelation
customer
Excellent service
Reply from Eyelation Technologies Inc.May 23, 2025
Hello Javier. We are pleased to hear you received excellent service. Thank you for your positive feedback. -Team Eyelation
Bill
Glasses are good but we’re a little tight . I had to bend the arms a little bit.
Reply from Eyelation Technologies Inc.May 23, 2025
Hello Bill. We appreciate your feedback. We're sorry to hear the glasses fit tightly and required adjustment. They should loosen with wear. If you need further assistance please contact Customer Service at [email protected] or call 888-308-4703. -Team Eyelation
Merkia G.
First, I logged in and the website had the incorrect renewal date on it (2023) so I had to call it to get it changed to 2025. Next, I tried to order my safety glasses without a prescription, and it wouldn't let me. I had to call in AGAIN to speak with a rep and she had to order my glasses because the system would NOT let me. Online service it not good.
Reply from Eyelation Technologies Inc.May 23, 2025
Hello Merkia. We appreciate you bringing these issues to our attention. We understand the frustration caused by the incorrect renewal date and the difficulty ordering safety glasses online. We'll investigate these issues to improve our online service. Thank you for your feedback. -Team Eyelation
Samantha M.
This was a unique way to order safety glasses. -->One suggestion I would make that would enhance the user experience - at least on a mobile device, is the calendar for inputting birthdate. When you select the line for birthdate, there is no option to manually input. While the calendar is interesting, the default is today's date. It would be unlikely that anyone within 18 years of today's date would even be using the service, so the user has to go back month, by month, by month, to get to their birthdate. Considering I was born in the 70's....this took a long time. Even longer because I bumped the screen while trying to make it go faster and had to start over twice. I think I spent longer trying to get my birthdate put in than I did looking at frames. - Thanks
Reply from Eyelation Technologies Inc.May 23, 2025
Hello Samantha. We appreciate you sharing your experience. We understand the birthdate calendar on mobile caused frustration. We'll explore options for manual input to improve usability, especially for earlier birth years. Thank you for the suggestion! -Team Eyelation
