Great
Based on 1,430 reviews
Eyemart Express4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor founded. People focused.We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Eyemart Express (eyemartexpress.com) has 1,430 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 69 reviews with 3 stars · Clear filters
Sheila
I have used Eyemart for years and never had any major issues but I’m very disappointed in having to sign in just to pickup glasses that have been prepaid and I had sit to long so I left. My time is valuable and to have to sit and wait just to pickup is ridiculous.. I’ll just have to make another trip back to town another day There has gone a way that someone doesn’t have to sign in just to pickup
Kim
UPDATE: After reviewing on BBB, eyemart express overnighted a new pair of sunglasses. 👍 I ordered sunglasses online and after a longer than expected wait they arrived, they were clear not tinted. I called customer service and no apology just take them to the store, an hour away, and get them tinted. How is that fair? I have to use my time and gas to correct their mistake!
Kemper B.
attendant less than helpful, simply pointed to a wall of frames and said "pick out what you want", no help with fitting, adjustments, etc.
Pryscilla H S.
My initial visit was great. I was not expecting to be satisfied with a "cheap" eye exam place. I was, however, completely wrong. The ed cam was quick but thorough. The Dr was extremely knowledgable, took all the time needed to check and explain as nd give advice. I hot two pair of glasses as well as a copy of my prescription to have and was very impressed with the entire process. Later Inlost 1 pair, and broke the other so needed to order another pair with same prescription. I also wanted to change something. The receptionist although courteous, friendly and knowledgeable said she couldn't make the change I needed, I'd have to speak to Dr himself. 1 week and three phone calls later, still unable to see as needed, the Dr had not called back as asked so I'm done here. As a paying customer wanting to spend money at a business during this tough economic time, ignoring a paying customer with a simple and important to me and my work question seems bad business. I don't participate with bad businesses. Everyday exam and glasses, ok to go. Smallest issue, I recommend not here for sure.
JoAnn
There is no deal buy one get one free, very little stock to choose from, and then add the add ons it's not a deal, and they cover the size with the price tag, why not put it on the other arm. Just go to Goggles4u.com. at least you'll know your not being ripped off. The glasses I got at Eyemart Express, she assured me that the arms were 140 which is what I need, nope got my glasses 2 weeks later and yep they were 135. Won't go back.
