Reply from EzyCourseDec 11, 2025
Our official response to the review
We want to clarify a few key points so that anyone reading your review has the full context.
Before we write the reply, love to show how our others and real customers say about us,
https://ezycourse.b-cdn.net/4637/cmj1girus083w3q8z5j5c9g95.png
https://ezycourse.b-cdn.net/4637/cmj1girvw084h858zbkp7azx4.png
https://ezycourse.b-cdn.net/4637/cmj1girw20849bq8z3sd580kn.png
and many more..
You can simply join our fb group and see our history from our start..
https://www.facebook.com/groups/ezycourse
This user has attacked personally, threatened us all and continuously editing the review.
Posting multiple negative reviews does not validate rude or abusive behaviour. We maintain a strict zero-tolerance policy for screaming, disrespectful language, or unethical use of slangs towards our team. Mutual respect is the minimum we expect and the minimum we offer.
Regarding your account:
You requested a refund for your second site — we issued a full refund immediately.
Normally, after a refund, an account is cancelled. However, to support you, we still provided three additional days to move your content because you mentioned your site wasn’t ready.
Your first site was never cancelled, and remains fully active. Any claim that it was cancelled is simply incorrect.
Anyone who doubts our support or commitment can verify it themselves. Our Facebook group, past customer reviews, and thousands of active creators are a clear reflection of how deeply we care about our community. You may reach out to any long-time customer to confirm this.
You also informed our team that you would post negative reviews and social media comments. We accepted that risk even after investing many hours to assist you. While you may not be technically experienced, you are clearly comfortable using threats. Despite that, we chose not to suspend your active site.
Even after two reviews that present false information, we did not cancel or suspend your running site. We respect our integrity, our hard work, and the customers who rely on your live platform. Your site remains fully functional, and you still have access to live chat and ticket support. Only WhatsApp access has been limited due to repeated rude behaviour — a boundary we set to protect our team.
To anyone else reading this:
We are transparent about our actions. We supported the customer far beyond industry standards, processed a full refund, allowed additional grace periods, and kept their primary site live and supported.
This response is only to provide accurate context against misinformation.
Thank you.