sarah R.
Great
Great, I love receiving my boxes!
Reply from FabFitFunNov 25, 2020
Hi Sarah! We are happy to hear that you are loving your boxes! Thank you for being a part of the FFF family! Xo

Average
Based on 3,715 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
3,715 approved reviews, newest moderated first
sarah R.
Great, I love receiving my boxes!
Reply from FabFitFunNov 25, 2020
Hi Sarah! We are happy to hear that you are loving your boxes! Thank you for being a part of the FFF family! Xo
unhappy P.
Just signed up for a year because I kept getting emails about this GREAT stuff and such a great price. What a joke and scam. Everything is sold out, or if its not its extra money!!!! How do you get away with this? I want my money back. I have been on chat for 15 minutes. I just sent an emailing asking this this scam to be cancelled and not to charge me. What a waste of my time. UPDATE I FIND IT FUNNY FABFIT can response to a public bad complaint, but you CANT'T or WONT respond to my chat or email, requesting my refund??
Reply from FabFitFunNov 25, 2020
Hi there! Oh no! We're sorry to hear that you missed out on your preferred items! We always strive to provide enough inventory so that all members can select their choices, however, keep in mind that items are only available while supplies last. We hope to surpass your expectation in the future! If you need further assistance, please contact our Customer Care. We'd love to hear from you!
tara C.
I was unable to customize my winter box due to being ill and in the hospital. When I used the chat feature to contact FabFitFun, I chatted with Genesis and she was amazingly kind and helpful - allowing me to customize my box even though the customization window had passed and was closed. Thank you so much for you help!
Reply from FabFitFunNov 25, 2020
Yay! Thank you for sharing your wonderful experience, Tara! We are glad that our Customer Care team was able to help you with your box! Xo
Kristin Abarentos C.
Resolved my issue
Reply from FabFitFunNov 25, 2020
Hi Kristin! We're happy to hear that! Thank you for taking the time to leave a review! Xo
Karin N.
I was very impressed at the quick response and resolution of my problem!
Reply from FabFitFunNov 25, 2020
Hi Karin! Thank you for leaving a review! We're delighted that our team was able to assist you! Xo
Shontell S.
I get FABFUTFUN on an annual. Never in 2 yrs have I gotten anything that wasnt of the highest quality or even a wrong item. My luck ran out. I got a wrong product. I emailed within 30 minutes I got a response. They acknowledged the issue and were sending the correct item, they apologized for error and now we are all happy.
Reply from FabFitFunNov 25, 2020
Hi Shontell! We're glad that our Customer Care team was able to resolve your concern with satisfaction! Thank you for sharing! Xo
Giselle W.
Thank you to Jack H
Reply from FabFitFunNov 25, 2020
Hi Giselle! We're thrilled to receive such a great review! Xo
Sarah S.
I was accidentally sent the wrong box. Janica at Fabfitfun rectifyed the situation in a very timely manner. Very happy customer.
Reply from FabFitFunNov 25, 2020
Hi Sarah! Thank you for leaving us a review! We're happy to have your concern resolved to your satisfaction! Xo