FabFitFunReviews of fabfitfun.com

FabFitFun reviews

3,715 approved reviews, newest moderated first

Ilana K.
Oct 28, 2020
Excellent customer service
Excellent customer service
Reply from FabFitFunOct 28, 2020
Thank you for leaving a review, Ilana! We're happy to hear about your experience! Xo
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Gina B.
Oct 28, 2020
My email was answered within minutes
My email was answered within minutes. Impeccable customer service!!! Thank you FFF
Reply from FabFitFunOct 28, 2020
Hi Gina! Thank you for leaving us a review! We're happy with the prompt response you received from the Customer Care Team! Xo
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Alex C.
Oct 28, 2020
Great customer service from Jal!
Jal was informative, friendly and incredibly helpful. More service people should be like him!
Reply from FabFitFunOct 28, 2020
Hi Alex! We're thrilled to receive such a great review! Xo
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Karla Kramp S.
Oct 28, 2020
FABFITFUN's subscription boxes
FABFITFUN's subscription boxes have been really great. Their customer service reps are helpful and efficient and get problems resolved quickly.
Reply from FabFitFunOct 28, 2020
Hi Karla! Thank you for sharing! We're here for you anytime! Xo
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Tanya L B.
Oct 28, 2020
Had the pleasure of dealing with a…
Had the pleasure of dealing with a customer service rep named Cara she was quick knowledgeable and even though we were cut off she called me back quick. One of the best experiences I've had dealing with a company. Thank you thank you.
Reply from FabFitFunOct 28, 2020
Hi Tanya! Thank you for the wonderful review! We're so happy you had a great time with Customer Care! Xo
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BJB
Oct 28, 2020
No Box, No Refund, Just Endless Excuses
I ordered an annual subscription for a friend for her birthday in August. My first box shipped from CA to Chicago on 9/17-it is 10/27 and still NO box. Customer service gave me endless lines about COVID delays which are complete lies. I am in the retail business, I receive products from small retailers everyday through all shipping services without issue. They offered a 30% refund for a box that NEVER came. This is madness.
Reply from FabFitFunOct 28, 2020
Hi there! We're sorry for causing you any disappointment! A member of our management team has followed up with you via email. We'd love to help you further!
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dawn B.
Oct 28, 2020
Very helpful and resolved issue
Very helpful and resolved issue
Reply from FabFitFunOct 28, 2020
Hi Dawn! Thank you so much for sharing your experience! Xo
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Thibisay P.
Oct 27, 2020
Good resolution and quickly
Good resolution and quickly
Reply from FabFitFunOct 28, 2020
Hi Thibisay! We're happy we could be of help! Xo
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