Poor
Based on 35 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Fabric (fabric.com) has 35 customer reviews on Folks Told, with an average rating of 2.1 out of 5.
Showing 3 reviews with 2 stars · Clear filters
notfair
A fabric they advertised as 'organic cotton' turned out to be more like %20-%30 polyester (felt super silky and melted from a flame). Took several phone calls and enduring of snark to be reimbursed. Will avoid this company in the future.
Crafty M.
I have made several purchases from fabric.com and there is no consistency in how they cut the fabric. When I order a yard of fabric, I expect to receive one yard/36". Instead about half the fabric I've gotten has been cut on a diagonal that measures 36" on one edge and 34" on another, the the rest of the fabric only measure 34"!!! Such a waste of my money! I gave 2 stars because I actually love the fabric.
Connor D.
I like their fabrics, and that's it. They have more than once listed fabrics as in stock when they weren't. I'm shipping a small order, so they don't care, and they make that very clear when things go wrong. When I had to reorder a certain fabric because they were out of stock I had to pay shipping again, almost three times the price of the actual fabric. I explained to them that this was because of their mistake, and got a ten dollar discount. To offset a 32 dollar shipping fee. Calling them out on this got nothing. This is, of course, after around three weeks of very slow communication from them. Not recommended.
