Great
Based on 762 reviews
Factory Direct Jewelry4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
762 approved reviews, newest moderated first
D G.
Great product. Fast shipping.
Reply from Factory Direct JewelryJun 23, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Rochelle
FDJ has a beautiful version of a dainty Claddagh ring that our daughter has been searching for. It was well priced. Delivery was just as it was estimated. It arrived packaged well in the box we requested, and it was perfect.
Reply from Factory Direct JewelryJun 23, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
SHARON H.
Fast service and reasonable pricing
Reply from Factory Direct JewelryJun 23, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Spicy J.
necklace is STUNNING 😍 I LOVE IT! HIGH QUALITY and super FAST SHIPPING!! THANK YOU!
Reply from Factory Direct JewelryJun 23, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Louise B.
I love my gold angel wing charm. It's very good quality and it's the perfect size. Shipping was fast.
Reply from Factory Direct JewelryJun 23, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Janett
My experience was satisfactory.
Reply from Factory Direct JewelryJun 23, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
customer
It's beautiful. Perfect size. Not to buy or small. Super shiny too
Reply from Factory Direct JewelryJun 23, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Mr Ron H.
Good purchase transaction. However, thought the pendant would have been solid.
Reply from Factory Direct JewelryJun 23, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us. To be transparent, the pendant has a concaved back to present a 3D appearance. All parts of the pendant is made from 925 Sterling Silver. Thank you for your feedback.
