Great
Based on 762 reviews
Factory Direct Jewelry4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
762 approved reviews, newest moderated first
Charkes W.
Prompt Delivery and Reasonable Prices
Reply from Factory Direct JewelryApr 7, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Ryan G.
Very fast shipping! Also well packaged!!
Reply from Factory Direct JewelryApr 7, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Christy
I love my necklace! Well made and a great value.
Reply from Factory Direct JewelryApr 7, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Timothy
Nice necklace Nice price Quick delivery
Reply from Factory Direct JewelryApr 1, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
R. L.
The ring is attractive. It has a nice sparkle. I thought the sapphire stone would be a little larger but it is sufficient. Fast delivery made it possible for me to have it to wear at a special event that I attended.
Reply from Factory Direct JewelryApr 1, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
michael
cannot complain about anything the size the ordering the shipping and most of all the product perfect, thank you
Reply from Factory Direct JewelryApr 1, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Diane P.
Beautiful pendant which was delivered exactly how promised and the pendant was exactly how it was described. Perfect, no scam, my friend loved it!!
Reply from Factory Direct JewelryMar 31, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
AG
Lovely item exactly as pictured. Fast shipping and PayPal option for payment. WIN!
Reply from Factory Direct JewelryMar 31, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
