FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Appliances & Electronics
575 Underhill Blvd #350, Syosset, New York

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4.6

Excellent

Based on 18,572 reviews

FactoryOutletStore.com Reviews | Factory Outlet Store4.6

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About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Folks Told: 2026

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About FactoryOutletStore.com Reviews | Factory Outlet Store

FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Also known as: factoryoutletstore.com
Website: factoryoutletstore.com
Category: Appliances & Electronics
Location: Syosset, New York
Listed on Folks Told: 2026

Josh J.

May 5, 2021

If I could have 0 stars I would

If I could have 0 stars I would. Worst customer service ever. I order some filters 3 weeks ago. They were supposed to be out for a 2 to 5 day delivery. 3 weeks later and I still have yet to receive them. I called customer service to speak to a manager and file a complaint and they hung up on me. The representative told me that the product was on back order and i told him that I didn't receive any notice when I ordered them. In fact I had to email them a week after I placed my order and they said they forgot to put the order in.

Reply from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 8, 2021

Hello Mr. Jackson, Thank you for contacting the Factory Outlet Store. We apologize as your shopping experience did not go as expected. We take our customer's feedback very seriously and would like to thank you for reaching out. After investigating the order, we found that the order was placed for 2 water filters on 04/14/2021. Unfortunately, the filters were back-ordered till 04/26/2021. We shipped the filters on 04/26/2021 by FedEx and have noticed that they were delivered yesterday 05/07/2021. We also would like to inform you that due to the pandemic and restrictions, we all are working remotely due to which there is a possibility that the phone line got disconnected due to connectivity issues. We sincerely apologize for any inconvenience this may have caused and share in your frustration. Since receiving the complaint, we have updated a 25% discount on the entire order. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department