faithgateway.comReviews of faithgateway.com

I received a text message stating that my order of the book: Faith Gateway was delivered. It was not. Very upsetting.

I ordered a book on the 1st of July, and regardless of countless emails, pertaining to same, I am still waiting. I am furious, as being a disabled pensioner I cannot afford to lose money to scammers!!!!

My first experience ordering through faith gateway, and probably my last. My bible has been apparently lost by usps (which i never use for this reason because they have consistently lost packages in the past) in Grand Prairie, Texas and it has been stuck there for a week. Not necessarily faith gateways fault, but i have emailed them multiple times about it and have yet to receive a response. At this point I want a refund and I will order my bible elsewhere.

I ordered 2 Charles Stanley Daily Life application bibles. What I received was shipped from China and nothing close to what I ordered. I got stamp note responses from customer service and finally a measly 10% refund. The site on Facebook is a scam.

I wish I had read the reviews before I ordered. It has been over two weeks and I've not heard a word about my order. I have emailed them twice with no response. I made my payment through PayPal so I will be requesting a refund. I strongly advise not to order from this company

I ordered tons of books for Christmas on 12/19/24. I never received a tracking number or any information on the shipment. Christmas passed and on 12/30/24 I decided to contact them to see where my order was. I ordered 15 books Order FG1789930. I spoke to John who stated that it was a unusual circumstance because my order didn't drop for them to fulfill it, however it dropped enough for the money to be sucked out of my account. Well I did get a refund on the entire order which should have happened earlier. When I asked why I wasn't contacted I was told no one knew, but eventually someone would have found it and probably given me a refund. REALLY! Now I have to wait for my money from them but they sure didn't wait for my money to them. BE WARE IF YOU ORDER FROM THIS COMPANY DO NOT GIVE THEM THE OPPORTUNITY TO STEAL FROM YOU, EVEN IF IT'S ONLY FOR A FEW WEEKS.

Ordered a Bible study on 12/2. Order has not shipped as of 12/12 despite website saying ships within days of order. I understand it takes longer to receive items in December but not longer to actually ship them. Will have other members of my Bible study purchase theirs elsewhere.

I order books on 4/17. Part of the order shipped on 4/19. On 4/30 rest of the books had still not shipped. I contacted them and they stated that the books were on backorder with no date of fulfillment. I asked why they hadn't already contacted to inform me, and they stated their systems are not set up for that.