Average
Based on 577 reviews
Family Panda3.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2017, a bunch of artists with a passion for limited edition t-shirts started selling designs on Facebook fanpage. In 2018, Family Panda brand was officially launched. At Family Panda, you will find perfect gifts for your family, such as mugs, apparel, blankets and home décor ideas on all occasions. Our artists and loyal followers are the creative blood in our cottony veins. We thrive on their ingenuity, bringing only the best designs to life.To find out more about Family Panda and to read some Frequently Asked Questions, please go to our service section, or you can always contact us using our contact page.
Family Panda (familypanda.co) has 577 customer reviews on Folks Told, with an average rating of 3.4 out of 5.
577 approved reviews, newest moderated first
Kathy J.
This is the second mug I have had done. I love the detail and they make sure your photo is what your looking for
Reply from Family PandaApr 22, 2022
Hi Kathy, thank you so much for being our valued customer and for your continued support, we're glad to hear that you are satisfied with our products and services. Wish you all the best! Rosaline from Support Team
Paul C.
It was here quick and painless and the mug is darling.
Reply from Family PandaApr 20, 2022
Hi Paul, thank you for your feedback. We're glad that you are satisfied with our product and services. Best, Rosaline
Mrs. H.
I bought a wedding canvas for my cousin and she just received it and absolutely loved it. I was nervous at first because the background picture I sent was a little blurry, but you all fixed it. She sent me a picture and it was so beautiful, more than I expected. Thank you so very much Family Panda, I will definitely be ordering from you again in the near future!
Reply from Family PandaApr 20, 2022
Hello Mrs.Hall, I'm so glad to hear that you and your cousin loved the wedding canvas and above all, our customer service. We at Family Panda always try our best to make your experience memorable, and we're sincerely pleased that we have achieved it! All the best to you and your family. Rosaline from Support Team
N. H.
I am beyond satisfied with my canvas wall hanging that I presented to my husband on our 37th wedding anniversary. The fact that I ordered in not knowing that the canvas was meant for a "5th" anniversary, I ordered it & discovered it as we were about to hang the canvas 😳. I contacted customer service and they were so professional, they replaced the 5th for the 37th anniversary and I couldn't be more thrilled. Thanks so so much Family Panda, you guys are THE BEST
Reply from Family PandaApr 20, 2022
Hi Nancy, we're so glad to hear that you and your husband have well received and are satisfied with the 37th wedding anniversary canvas. If there is any inconvenience during your shopping time, we hope to hear your feedback via our email support [email protected] so we can improve our products and services. We look forward to another opportunity to support you in the future. Wish you all the best! Rosaline from Support Team
Lisa
Exceeded Expectation! Arrived yesterday, and found it very beautiful and nicely done. This will be the unexpected (not on baby registrar) gift for my DIL for Mother's Day. I'm feeling very clever right now. (Grin!) SURPRISE!
Reply from Family PandaApr 18, 2022
Hi Lisa, thank you so much for sharing with us how you feel. It's such a delight to know that you are happy with the whole experience. Wish you all the best. Rosaline from Support Team
Jade A.
The gift is beautiful. I love that I could add the names of my siblings as well as my name to the canvas. I can't wait to give it to my mom for mother's day.
Reply from Family PandaApr 18, 2022
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Family Panda. Best wishes to you and your beloved ones. Rosaline from Support Team
Damien W.
The worst site this website is truly a scam odered a canvas for my anniversary they sent me a order number but every time i check it the samething pops up no update no response with real customer service just an automated email just a bunch of bulls**t i highly recommend to NEVER USE THIS SITE ITS A SCAM!!!!!!
Reply from Family PandaApr 17, 2022
Hi Damien, we're sorry for the negative experience you had. Your order has recently been completed and as in our email, it's in pre-transit. If you did not received our most updated email, feel free to let us know so we can resend the information to you. Besides, we'd like to explain that the production started right after we received your email response with the correct shipping address. Rest assured we will closely follow up on your order with you. Thank you for your support, Quin from Support Team
Brenda
Placed my order on April 4th and received it on April 9th, Impressive! The cup is super cute!
Reply from Family PandaApr 18, 2022
Hi Brenda, your feedback truly made our day! Thanks for choosing our products and services. Wish you all the best! Rosaline from Support Team
