Great
Based on 474 reviews
FamiPrints4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BE A PART OF YOUR MEMORIESWe help people celebrate their Anniversary, Wedding, and Birthday in the most unique way by providing custom unique products that can't be found anywhere else.The Story Behind FamiPrintsCreated since 2020 by a group of young Designers and Entrepreneurs from Vietnam. We have created thousands of creative personalized products and have been serving hundreds of thousands of customers around the world, helping them have an unforgettable Anniversary and Wedding, ever!We believe strongly in excellent products and exceptional service can make a huge different in customer experiences. We want to be "A part of your memories".That's why we promise to deliver the finest of both.Our founding team are from Vietnam. Our headquarters are based in Detroit, USA. Besides, we have partners' factories in Canada, the UK, Australia, and the EU.All for just one simple goal:Make you happy.
FamiPrints (famiprints.com) has 474 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
474 approved reviews, newest moderated first
Jonathan K.
The product itself is nice. The huge issue is with customer service, it gives time estimates about production then delivery. I was never updated and made to known until I searched out, I got the shipping information email the day before I received the package. Very stressful not knowing when an anniversary gift is going to show up!
Dana M.
Great innovative product that shipped much more quickly than I expected! 👍
Brandon A.
I used FamiPrints for getting some gifts for my 4th wedding anniversary. The quality that arrived was even better than I hoped. Thank you
manjinder K.
Excellent service and excellent quality of product. Highly recommended
Melania La R.
I bought this frame for father day and they said I will received everything in about 2 weeks now is almost past a month and I’m still waiting for my frame … not happy at all
Reply from FamiPrintsSep 7, 2021
Hi Melania, First and foremost, thank you for your long-term patience. We understand that waiting in this situation is extremely unpleasant for you. Because of the impact of COVID-19 and increased order volumes, shipping may take longer than usual. Our team was notified of the tracking number via your email, so please be patient and wait for a few days. We apologize for the inconvenience and regret that it has interfered with your Father's Day gift. Thank you for your patience during this difficult time.
Howard P.
Canvas looks great, everything I expected. We received ours a week earlier than expected.
Tchernavia K.
Great convo piece in our house. Everyone loves it.
Nick O.
Absolutely terrible customer service. It’s been several business days, I’ve sent 3 emails and I still cannot get a simple update on the status of my order. Starting to think I just threw $70 in the trash.
Reply from FamiPrintsSep 6, 2021
Hi Nick, We apologize for disappointing you. Because of technical difficulties, our ticket system missed your email, and we did not receive it in time! Please check your email for tracking information from our team. We sincerely hope you will forgive us. Please accept our heartfelt apologies. Thank you!
