fanfix.ioReviews of fanfix.io

They scammed me when I subscribed. I only sent one email and they never replied back to me to address my refund request due to the system issue. I opened a new ticket using my alternate email and sending a different inquiry and they responded to that easy request. PLEASE REFRAIN FROM SUBSCRIBING TO THIS WEBSITE. IF YOU THOUGHT ONLYFANS CUSTOMER SERVICE WAS USELESS. THIS IS THE WORST CUSTOMER SERVICE EVER. They're greedy af and don't care about customers. The whole website is scam

Worst ever experience especially with one of the creators Tianna Shefsky. After a week's chat and subscription, it clearly appears a third party chatting bot has been in place instead of content creators responding genuinely to open ended questions and discussions. It has been way more verse than any other platform TBH. Also customer support is non responding to your complaints and absolute no tracking or tracing of issues escalated. Plus lacks the feature to report a content creator in case of any issues found above. If possible, would have given it 0 star out of 5.

Avoid Fanfix at all costs. I forgot to cancel a subscription, and the automatic renewal happened. Within the SAME DAY, just hours after the charge, I contacted their support to cancel and request a refund. I didn't even access the platform or view any content from that month. Still, they refused to refund me with a generic copy-and-paste response. To make it worse, the creator's content on this platform is completely dynamicless and not worth it — their free Instagram profile literally has better content than what's behind this paywall. Fanfix has a predatory refund policy that profits off people's oversight, showing zero flexibility or respect for the consumer. Terrible customer service. Save your money.

I am extremely frustrated and disappointed with Fanfix. They are currently withholding $500 of my hard-earned money and absolutely refusing to release it.I have tried multiple times to resolve this through their official channels and even contacted their finance department directly on WhatsApp. However, they completely ignore my messages and provide zero support. The lack of professionalism is shocking.Because of this ongoing neglect and theft of my funds, I have officially filed a formal complaint with the Better Business Bureau (BBB). I will also be terminating my account because this platform cannot be trusted.I have full chat logs, screenshots, and the WhatsApp phone numbers of the staff who ignored me as concrete proof of their scam. Do not waste your time or energy on this platform—they will take your content and steal your money!

Incredibly sketchy site. First of all, trying to subscribe is intentionally deceiving. Everything is defaulted to 12 month subscription but you cannot scroll down to payment information. The only key that works is the TAB key, sorta. So you'll waste lots of time wondering why you cant scroll down to check out page. And you'll end up accidently subscribing more than you want. If you realize your mistake and try to contact support and request refund because you only wanted to subscribe to 1 month, they'll tell you to kick rocks and ignore you. I opened up a case with my bank and they decided the charge was valid, which is sorta true, but there is absolutely no reason FANFIX couldn't refund me for the remaining months you didn't want. BESIDES that, they ended up removing my access/subscription entirely after 2 months (probably because I opened a case with my bank) so now I don't have access to what I paid for and the charge remains. I'm currently re-opening the case with my bank over that. I saw a screenshot from some 16 yr old tiktoker in which FANFIX was trying to recruit her, they are that desperate for money. Suspicious and sketchy business practices. Customer support will ignore you. Be warned.

Hatte mein Abo gekündigt und mein Account gelöscht, trotzdem fast ein Jahr lang monatliche Abbuchungen. Der Support war wenig hilfreich, antworten dauerten teilweise Wochen und man sagte mir nur "keine Ahnung was los ist, wir sehen nix in System" und seitdem nichts mehr. Bilderbuch gerechte Betrugsmasche

This website has been an extremely frustrating experience. When you submit a support ticket, you don’t receive a response. If you follow up, you still don’t get a response. In my case, it took five months for support to reply. Every time the platform pushes an update, something seems to break. My account was “glitched,” and support claimed the creator had disabled their content. When I contacted the creator directly, they confirmed they had not disabled anything. It feels like constant back-and-forth with no clear answers and no accountability. I’ve been subscribed to a creator for the past two months and have not received any content during that time. I reached out to the creator multiple times during those two months, and my messages were ignored. Meanwhile, the creator regularly posts on their story claiming they post daily, yet I have received nothing. When I asked about it, the creator said they haven’t made or sent any content, which directly contradicts what they are publicly posting. Overall, the lack of communication from both support and creators, combined with ongoing technical issues and inconsistent information, makes this platform very difficult to trust or recommend.

I tried to buy a subscription on the site, which cost less than $5. But I kept getting an error message and it wouldn't let me buy it. After refreshing the page several times, the transaction finally went through, but the price deducted from my account was $33, much more than what I had selected. I was scammed.