Matt H.
Do not recommend at all
Do not recommend at all. They completely screwed up my son's hair. Went in for a trim and a third of his hair gets cut off. Location is Erwin, NC.
Poor
Based on 40 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fantastic Sams is one of the world's largest full-service hair care franchises, with salons located throughout North America.
Fantastic Sams (fantasticsams.com) has 40 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
40 approved reviews, newest moderated first
Matt H.
Do not recommend at all. They completely screwed up my son's hair. Went in for a trim and a third of his hair gets cut off. Location is Erwin, NC.
Cold C.
can't find a place open near me. very, very poor business model. Starbucks are everywhere, why aren't you? very bad! Very, very bad.
Margaret C.
Melly is great! She knows exactly what to do with my hair, every time I come to Fantastic Sam’s She really knows how to make customers feel special!
Becca
I made an appointment with Tina since she got good reviews. This was my 1st time there. After she told me the price I decided to do the lower price I showed a picture but she didn't follow directions. She just blended it into what I had already cut. I ve always cut my own hair) Disappointed. That night I fixed it since one side was longer than the other and I thinned it out too. Made it a different style since I wanted a different style. The next day I went in wanting my money back Tina rushed me only taking 10 mins when I had 30. Now ,I have to wait for the manger to return from vacation. I arrived a few min early too. I told her she can't follow directions she agreed too. So I do not recommend Tina !. Spray bottle/ cut $28. Waste of my money when I had to fix it myself. Colored it myself to bring my own hair dye $90 ! Outrageous!even $10 off Very disappointed.
Arthur L.
Vida who works at Fantastic Sams at 17655 Harvard has always given me a great haircut experience. She is a true professional in her craft, remenbers how I like my haircut calm and gentel. The price is a deal compared to other shops in the area.
Mary M.
I went in to get counsel on what I should do about a particular problem. I walked out a complete IDIOT. The style was clearly cut because she cut too much off the back. She then proceeds to die my virgin hair. To date, I've spent over a year for my hair back, and well over $400 to fix. I wouldn't go back for as much as a trim.
Rhonda M.
Went to the Gulf Breeze,FL location in Tiger Point. My stylist, Amanda, did listen to what I asked for and gave me a decent cut. When I went to pay, instead of handing me the card reader so I could add a tip, she asked me "Do you want to add a tip?". I thought this was somewhat rude and puts customers on the spot, but I told her yes, to add $7. This was a 25% tip. She said "Oh, thank you! Do you need a copy of your receipt?" I told her no. This week I paid my Discover bill, and found out she had actually given herself $8 for a tip! I know it isn't much, but I have no doubt that I am not the only person she has done this to. I hate it when people are dishonest.
hallelia M.
Cut my hair SO MUCH SHORTER than I wanted, why is it so freaking hard for hairdressers to just do what you asked. I said less than one inch, this girl said no I know better and took off 5. What the heck. Very angry, will not be coming back