Average
Based on 226 reviews
Fascinations3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Make Love Fun with Funlove.com!Trusted for more than 30 years, Funlove.com is a leading online retailer of sensual health and wellness products, offering a wide array of premier brands of toys, lingerie, lubes, stimulants, novelties, games, gifts and accessories.Shop the largest selection of our curated collections from the comfort of your couch and discover many wonders to enhance intimacy and self-care.Indulge, explore new possibilities, and pleasure zones to satisfy your desires. From soft and sexy to hot and spicy, you will find what you are looking for to rev up your romance at funlove.com.If you live in Arizona or Colorado, come and shop at any of our 18 Fascinations retail store locations.
Fascinations (fascinations.net) has 226 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 13 reviews with 2 stars · Clear filters
Kayla
Why is the gift card purchased online not sent immediately to your email? I had to wait 4 days. The website also did not disclose that it would take so long.
Reply from FascinationsFeb 2, 2024
Hello Kayla! We are so sorry about your experience. We hold all gift card purchases to review on the following business day before releasing. Thank you so much for your feedback. We appreciate you shopping with us.
Gaylen R.
Confusing and difficult to complete an order as desired.
Raqueisha R.
Purchasing the item went well. After receiving the order I noticed it was the incorrect size. I tried reaching out bia email to exchange or return the item. That was about a week ago and I still haven't received a response. There should be other ways to contact you all about concerns and order errors.
Tina
I ordered something over a month ago on the 12th of September! Not only have I not received the product yet, but I haven't received any confirmation that it's been shipped, or its whereabouts. Payment was processed just fine though! So I wasted almost $100!! I have tried to reach out to the customer service desk multiple times. I called the so-called help desk: 1-866-386-5683. I emailed both emails that are given for this kind of problem: info@fascinations and info@funlove I even called a few on-site stores. Nobody is answering me at all, at this point I feel like this company stole my money. I would NOT recommend this website to anybody because it's either a scam or they just don't care about their customers at all. EDIT: Finally received my order. But only after making a few terrible reviews like this one on a few different websites. It's pretty bad that I only got service after publicly announcing the issue and potentially threatening the company's reputation. Product is good, but I doubt I'll make any more purchases from here again.
Connie
i was very disappointed in the quality of the items. They don’t stay charged long and stop working if set to high speed. One item broke in half after using 3 times.
Reply from FascinationsOct 13, 2018
Connie, Sorry to hear that the quality of the item that you ordered was not what you expected. If you send us an email at [email protected] we will try to address your problem more closely.
