ryan K.
Got me a refund when one of their partners went dark.
Though FastSpring is mainly a payment processor, there were extremely helpful in getting me a refund for a software package I purchased but had a very difficult time getting any help with after over a week of trying to get the software I purchased. That company was non-responsive and was happy to take $480 but never delivered the software and that company's customer support was non-existent after trying for over a week. FastSpring was not obligated to fight for the refund but they did and with speed, rare this happens in today's world. Most online companies take the money and run. Kudos to FastSpring for holding their partners accountable.




