FeltcaveReviews of feltcave.com

Speedy delivery and beautifully made. Our kitten loved cuddling inside it for the first few weeks. Is ignoring it now which is the only reason for the 4 rating.

Safe. One cat sleeps in. The other plays and sleeps on top

Great product! My cats jumped right in! I had to buy a second one to stop the fighting! Quality is excellent I just wish it came with a pad for inside as my cats are old and need extra some comfort.

Kitties love their cuddly beds. They even play hide-and-seek in them.

We have two feltcaves for our 4-year-old Siamese. He just loves them! He is a rescue cat, abandoned in the wild. Initially very timid so his caves were his safe, happy place. They helped him adjust more easily to his new forever home. And he looks extra handsome in his black & white cave that coordinates perfectly with his coloring. 😹

I ordered one back on May 5th, 2023 and returned it within the same week; my cat did not like it. The tracking number showed it made it back to their warehouse about two weeks later, but it took a really long time to verify it was fit for a refund despite it being sent back in perfect condition. When I finally received confirmation that my return has been processed, it never showed up in my account even after the 5-7 business day processing time. I went through the process of reaching out to customer support or or three times afterwards and I've been sent two seperate refund notifications but never had my account credited with the refund. There haven't been and aren't any pending transactions in my account. It's now August and I still haven't received my money back and now they don't even bother replying to me. I don't know why my refund hasn't been received yet other than that fact it was never actually processed like you claimed it was. The wait has been ridiculously long and interacting with customer service has been frustrating. Total ripoff.

Easy to order. Package arrived on time.

Our discriminating taste big boy 2 year old cat is very fussy about what he selects to play with. He goes wild over the fabric and treats the mice like real mice. He loves them but the poor mice get destroyed and so we keep getting more. Our gentle little girl meows the same meow that a cat meows when bringing home a real mouse. The are both indoor cats but that instinct is there.