FFWD Wheels USAReviews of ffwdusa.com

Free hat and wheel bag were a super nice touch. Arrived a day earlier than expected. Absolutely beautiful wheels with very tasteful logos. You can tell these folks are super focused on the details in the manufacturing process. First ride on them was so great. Honestly it felt like a completely different bike coming from my aluminum OEM wheels.

Very easy ordering process, GREAT customer service.

Great wheels, fast shipping, free swag... who wouldn't consider this a 5-star company?!?

Fantastic service- they answered every email and answered every question- absolutely superb

Fast response

Website is very easy to navigate. Had to call to verify shipping options and customer service was excellent!! Items delivered on time and package was prepared very well.

Product is great. Packaging was great. Communication was great. Delivery was prompt. there's a good chance I will purchase again.

I had a few questions and emailed ffwdusa.com and "Pam" got back to me really promptly and answered everything. They were out of stock of the RYOT44 at the time I was looking. Then a few days later I checked the website and a new stock had arrived so I didn't hesitate to order. They arrived roughly 3 shipping days after I placed the order. Personally I don't want to order something similar at a discount, directly from the country of manufacturing origin from a generic vendor because that cuts out the middleman which in this case is also the innovator and I believe that entity deserves recognition for their value-add. I also got the wheels a few days after I ordered them and could be confident I'd be dealing with someone in or near my time zone if I have any issues going forward. The wheels themselves are as advertised: deep, wide, very light and it was basically a breeze to mount tubeless GP5000 S TR onto them. If you're new to tubeless mounting like I was and if you don't have a blast pump or something similar, I strongly suggest you get one to make tire bead mounting a breeze.