Reply from Filipino VisaMay 28, 2025
Hi Robert,
We're sorry to hear that your consultation with our team did not meet your expectations.
While we cannot discuss the specifics of any client interaction on a public platform due to privacy and confidentiality, we would like to clarify how our services are typically structured for K1 visa applicants. This is important because while we sometimes are able to conduct basic case discussions in an initial call, the majority of our services take place over a longer period of time and do entail significant costs. We have more than 200 people working full-time in our company. We have offices directly across from the US Embassy in Manila. We also have a fleet of vehicles and drivers, to help our clients get to their appointments safely and on time. We are unapologetic that we provide a valuable service and proudly support our many team members to have a living wage. This is all possible from providing high-quality services to paying clients.
At Filipino Visa, we offer comprehensive support for the fiancé(e) visa process, including document review, immigration planning, and full logistical support from hotel accommodations to transportation in Manila to scheduling medical, biometrics, and embassy interviews. We also offer mock interview coaching for the beneficiary.
We understand and respect that some applicants may choose to complete the visa process independently, and some are successful in doing so. However, others prefer the guidance and convenience of working with an agency to avoid errors or delays that can come from unfamiliarity with the process. In fact, we regularly receive unsolicited referrals from US Embassy personnel who suggest "do-it-yourselfers" talk to us, because nobody wants to end up getting denied and having to start all over because of missing papers or mistakes in planning.
If there was any misunderstanding during your consultation with our team while inquiring about the Visa Services, we sincerely regret that and are happy to discuss it further. We’ve made several attempts to contact you to better understand your concerns and to clarify any confusion, but have not yet received a response. We remain open to resolving any concerns directly and respectfully.
We value all feedback, as it helps us improve our services, and we’re always committed to providing transparent, respectful, and professional support to our clients.