Great
Based on 165 reviews
Octave4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Octave Mental Health is transforming premium mental health care into a standard practice. By connecting patients to a curated network of providers vetted for clinical excellence and therapy plans focused on outcomes, Octave is helping more people find clarity, faster. With in-person and virtual clinics in 23 states and increasing coverage by major insurance companies, our modern therapy model gives patients, providers, and payors agency.
Octave (findoctave.com) has 165 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
165 approved reviews, newest moderated first
Ella
I have the most wonderful therapist! She’s phenomenal.
Reply from OctaveFeb 18, 2026
Hi Ella - There’s nothing quite like finding a phenomenal therapist, and we’re so happy to hear you’ve found that here! Thank you for allowing us to support you on your path to wellness.
Rebecca
I love my therapist. She is so practical and thoughtful, and often gives me great feedback and food for thought. The only downside is the billing. It has recently become a bit of a pain. I often don't get notified that I have a bill until after it's due. And it's near impossible to navigate to where they will show you what's paid and what's When due. I first started, they would just charge my card so I didn't have to think about it. Not sure what changed. My card on file is still good. Aside from that I still think it's a good platform and my therapist is awesome.
Reply from OctaveMar 30, 2026
Hi Rebecca - Thank you for your feedback. We’re glad to hear that you find your therapist’s practical and thoughtful approach helpful. We’re so sorry to hear that there’s been confusion around billing, since we’re always aiming to make billing transparent and clear.We have addressed the cause of the recent autopay discrepancies and are happy to confirm that your account is now processing correctly. We’ve shared your experience with our team to help make things more intuitive so you can stay focused on your care. Please don't hesitate to reach out to us at [email protected] or by phone at 415-360-3833.
Jeanette
Catherine is great
Reply from OctaveFeb 18, 2026
Hi Jeanette - Thank you for sharing your feedback. We’re glad to hear you’ve found a therapist that works for you, and we wish you the best in your journey!
Steve
David is fantastic and really listens. He always has a meaningful, constructive gameplan. He has really shown me how to love and respect myself and as an extension how to demonstrate that to others. I now am empowered to respond and not react and have found an inner calm that I previously feared I had lost.
Reply from OctaveFeb 26, 2026
Hi Steve - We’re thrilled to hear how much your therapist’s constructive approach has resonated with you. It’s wonderful that you’re feeling empowered with new tools and support you’ve received in therapy. We’re grateful to be part of your wellbeing journey.
Chae
I love that my therapist always listens and has ways for me to work through a process.
Reply from OctaveFeb 18, 2026
Hi Chae - It’s so heartening to hear that you value your time with your therapist and how they have provided a safe environment for you! Thank you for your feedback!
Sandra
My therapist is wonderful. I truly appreciate all she has helped me work through and comprehend.
Reply from OctaveFeb 18, 2026
Hi Sandra - It’s wonderful to know that your therapist has helped you gain deeper comprehension and support as you navigate through your therapy journey. Thank you so much for sharing this with us!
GR
I love how easy it was to find a provider. I appreciated that every therapist describes how they approach therapy. Super intuitive platform.
Reply from OctaveFeb 18, 2026
Hi GR - It’s wonderful to hear that you were easily able to find a therapist that meets your needs. We’re on the same page as you: understanding a therapist’s unique approach is an important part of finding the right fit. We appreciate your kind words!
Amy
Great therapist! Easy to connect, follow up, reschedule and even cancel when necessary.
Reply from OctaveFeb 19, 2026
Hi Amy - It’s great to hear that you’re having a positive experience here at Octave! We know that life happens, so we try to make connecting and rescheduling simple so you can focus on your well-being.
