Marguerite
Excellent.
My experience was through email and telephone communication. I found the staff, helpful, friendly and reliable. I would happily recommend this company to others.
Excellent
Based on 710 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
710 approved reviews, newest moderated first
Marguerite
My experience was through email and telephone communication. I found the staff, helpful, friendly and reliable. I would happily recommend this company to others.
Customer
We purchased a combination of towels and bath mats, from the same manufacturer, same color name and they were not even close in matching. They did process our return promptly.
Reply from Fine LinensMar 22, 2017
Hi Thank you for your review. I am very sorry you were disapointed in the color of the towels. Unfortunately that sometimes does happen within certain brands with dialot issues. We have reached out to the manufacturer to let them know and they are working on it right now. I do see your order shipped out in 2 days and was returned and credited to you the day we received it. I hope our service was wonderful and you will use us again
Customer
We absolutely love our new sheets. I just ordered more.
JoAnn
This definatly was not as thick and soft as my other towels I have ordered in the past. I could buy 10 costco towels for the same price and they feel about the same. What happened? My past orders were amazing...
deborah
my sweet husband gave me a gift card to a very high end bedding store. we bought a duvet cover and sheet set, but we needed many accessories to go with the set. this store sold a beautiful decor pillow for $260.00. we paid $176.25 for the exact item at fine linens. i will be shopping at fine linens in the future. i love quality and good deals!
Laney
Very fine quality linens packaged very nicely and delivered promptly. Great job!
Teresa
Fabulous linens and service
CustomerB. A.
Baby blanket arrived swiftly and was praised for its color and its softnesss.