Excellent
Based on 710 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
710 approved reviews, newest moderated first
Melinda D.
I had been searching the internet for an odd sized tablecloth (90 x 90" square) of good quality. I found it on this website....called them to verify it was in stock. They quickly responded to me and shipped it out the same day. I received it on time and in great condition. Also....love the quality of the tablecloth. Many thanks....
maria W.
Exceptional customer service the old fashioned way. People answer the phone, very knowledgeable and really appreciate the business
Timothy S.
We chose Matouk linen, because their quality and style was incredible. Our orders are custom, so we expect a wait while they are being crafted, but we are always delighted with the result.
JUNE M.
Bought some Soprano sheets....Great quality and speedy service.
Donna
I have ordered from Fine Linens for years and have never been disappointed.
Carol R.
I have been on vacation for a few days so just returned and opened the package. I thought that they may have sent the wrong sheet but with their prompt response to my query, it was determined to be the correct one. I was pleased with their interest in making my order correct. It is gratifying to know that they are prompt in responding to orders and to any inquiries thereafter.
Nancy Henderson / Allied Member A.
Fine Linens is an amazing company to work with and provides very high quality linens. We own a design firm and have ordered stock and custom linens from them since January 2010. Dave and his partner are so genuine and honest to deal with and they know their product and are able to provide great information to guide the consumer in their purchase. All of our clients have been extremely happy with their products and all would purchase products through us from Fine Linens. Pricing / service / communications (they are prompt communicators for sure) and delivery are all just as they say they will be. One of the nicest things is how well bed linens have held up as the ones we purchased in January 2010 still look brand new, fitted sheets have not shrunk, etc. These are all very important considerations in investing in fine linens.
Diane P.
First off, they have all my favorites brands--Sferra, Matouk, Abyss. Then they ship almost instantly, will follow up with any issues and in general make buying linens are worry-free, pleasing experience. I will continue to make Fine Linens my first stop when I need (ha! need??) any kind of linens.
