Michelle V.
Love my fire pit !!
Love my fire pit !!
Reply from FirepitsurplusAug 19, 2026
Michelle, a fire pit that actually delivers on what you were hoping for makes the whole experience worth it. Enjoy every fire.
Excellent
Based on 165 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Firepitsurplus is listed under Decoration & Interior.
Firepitsurplus (firepitsurplus.com) has 165 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
165 approved reviews, newest moderated first
Michelle V.
Love my fire pit !!
Reply from FirepitsurplusAug 19, 2026
Michelle, a fire pit that actually delivers on what you were hoping for makes the whole experience worth it. Enjoy every fire.
Abe V.
Great Service!
Reply from FirepitsurplusAug 19, 2026
Abe, service is what keeps customers coming back and we take that seriously on every interaction. Really appreciate you sharing.
Gianna G.
Love my new fireplace! Looks amazing, gives off great heat, and totally upgraded my living room. Super easy process and great customer service!
Reply from FirepitsurplusAug 19, 2026
Gianna, a fireplace that actually transforms a living space and performs well through a full heating season is exactly what we focus on delivering. Really happy the whole process was smooth from start to finish.
Chris M.
Communication was fast, easy and friendly. The packaging was very professional and shipping was fast! Highly recommended!
Reply from FirepitsurplusAug 19, 2026
Chris, professional packaging and fast communication are two things we genuinely invest in across every order. Really appreciate the recommendation.
Stanley M.
Great product. Reasonable price.
Reply from FirepitsurplusAug 19, 2026
Stanley, we spend a lot of time making sure our pricing reflects the actual value of what we sell. Good to know that landed the right way for you.
David S.
Good customer service.
Reply from FirepitsurplusAug 19, 2026
David, two short sentences covering everything that matters. We appreciate you taking a moment to share.
Richard L.
Great communication as well as expert packaging. Also, quick shipping. Received woodstove in less than a week after placing order. Freight Co was a pleasure to work with and the driver was top notch.
Reply from FirepitsurplusAug 19, 2026
Richard, when a wood stove arrives in under a week and the freight driver actually makes the whole delivery a good experience, every part of the chain worked. That combination is rare and we genuinely appreciate you calling it out.
Kyle
Easy sales process. Rayden Ramkisson was friendly and super helpful. His attention to the customer is excellent. He even sent me a form from the manufacturer of the wood stove I purchased so that I could take advantage of a special promotion, and then called me 2 days later to follow up. Although there was a hiccup with the shipping, it was entirely the fault of the shipping company, not Fire Pit Surplus. And for free shipping, it was a hell of a deal.
Reply from FirepitsurplusAug 19, 2026
Kyle, Rayden tracking down a manufacturer promotion and following up two days later to make sure you actually used it is exactly the kind of attention a wood stove purchase deserves. Really appreciate you noting where the shipping hiccup actually came from. That kind of honesty means a lot to us.