MIKE B.
The Lady I talked to was very helpful
The Lady I talked to was very helpful. The only thing I didn't like was that I was on hold for 8 minutes. But very easy to deal with. I called and the adjuster was there the next day.
Bad
Based on 113 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
First Chicago Insurance specializes in developing affordable auto insurance products for good drivers in Illinois, Indiana, Iowa, Kansas, Missouri, and Wisconsin.
First Chicago Insurance (firstchicagoinsurance.com) has 113 customer reviews on Folks Told, with an average rating of 1.9 out of 5.
113 approved reviews, newest moderated first
MIKE B.
The Lady I talked to was very helpful. The only thing I didn't like was that I was on hold for 8 minutes. But very easy to deal with. I called and the adjuster was there the next day.
ANTHONY C.
Two thumbs up
LOUISE A.
The person who assist was very professional in helping me resolve my issue. Cristina Servin
OLILIA
Nice easy service
SANDRA V.
Automated service for paying bill doesn't work...
Reply from First Chicago InsuranceMar 20, 2019
Hello Sandra, I am sorry our systems were down while you were using them. Thank you for bringing it to our attention. If you would like to talk more about the issue you are welcome to call me at (708)552-2416 between 9 am and 4 pm Monday through Friday.
DOROTHY M.
Friendly, courteous, knowledge and exemplary customer service.
CHANDAN K.
Online service and phone IVR needs to be fixed,
Reply from First Chicago InsuranceMar 20, 2019
Hello Chandan, I am sorry our systems were down while you were using them. Thank you for bringing it to our attention. If you would like to talk more about the issue you are welcome to call me at (708)552-2416 between 9 am and 4 pm Monday through Friday.
ALBERTO SANTIAGO G.
The very first time I’ve called. The person I spoke to was very helpful. I wish I could remember her name.