Michelle Wunning P.
The scan was so easy
The scan was so easy. After the scan, I reached out for support twice and they were very responsive and helpful.

Average
Based on 195 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fit3D maintains 3,500+ scanners in 74 countries. We provide an easy and accurate way for business owners to validate their programs and scale member revenue. Many of the negative reviews you’ll see are from former free users unhappy about our move to a paid subscription model. Since 2022, Fit3D has required all customers to pay a monthly service fee—similar to a phone plan, there is both hardware and a service layer involved. As service costs have increased, we've phased out legacy free access in favor of a consistent paid model, which is now standard across the SaaS industry.Current Customers: Please let us know if you have any comments about your current service that we can answer. If you have an active ticket you'd like us to address, please email us at [email protected]. Leaving a review here to get our attention will take longer than simply emailing us for an escalation. Thank you,Patrick DonnellyGeneral Manager, Fit3DJuly 2025
Fit 3D (fit3d.com) has 195 customer reviews on Folks Told, with an average rating of 3.5 out of 5.
Showing 116 reviews with 5 stars · Clear filters
Michelle Wunning P.
The scan was so easy. After the scan, I reached out for support twice and they were very responsive and helpful.
Dr B.
Very responsive to email requests..sent a request this morning, resolved within minutes....
Lattanzio, A.
Quick reply and delivered exactly what was asked.
Ellen H.
Speedy and solved our issue! THank you!
Ruben G.
Marlon was great in answering my questions, giving me clarification, and quick to reply. 5/5 awesome
Jill W.
I have 2 email addresses and accidentally used them both for scans. I emailed for help and the response was so quick!! They were able to get my scans to one account in no time. 5 stars all the way!
Reply from Fit 3DFeb 25, 2025
Thanks Jill. Have a great day.
Cande
Estoy encantada con el servicio ya que responde inmediatamente. Son muy atentos y me acompañan hasta encontrar la solución.
Reply from Fit 3DFeb 25, 2025
Me alegra saber que el equipo aquí le brindó un servicio rápido. -Patrick Muchas gracias
Martha L.
Realicé una consulta sobre el escáner corporal Fit3D y la respuesta fue rápida, clara y confiable.