Connie M.
Got stepper on time as promised .
Got stepper on time as promised .
Reply from Fitness Equipment BrokerMay 3, 2024
Thanks for the 5 stars Connie!
Excellent
Based on 371 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We carry the best brands of essential home gym equipment, commercial exercise equipment, physical therapy equipment, wholesale gym equipment, discount exercise equipment and much more. Get 0% Interest Financing and Free US Shipping on all our top quali...
Fitness Equipment Broker (fitnessequipmentbroker.com) has 371 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
371 approved reviews, newest moderated first
Connie M.
Got stepper on time as promised .
Reply from Fitness Equipment BrokerMay 3, 2024
Thanks for the 5 stars Connie!
Robert A.
THEY WERE GREAT
Reply from Fitness Equipment BrokerApr 26, 2024
Thanks for the 5 stars Robert!
Patricia P.
Had a great overall experience with everyone within the company. Equipment arrived quickly Mr Colon was great explaining everything.
Reply from Fitness Equipment BrokerApr 19, 2024
Thanks for the great review Patricia! We appreciate your business
Daryl A.
Great customer service and helpful in answering all of my questions
Reply from Fitness Equipment BrokerApr 10, 2024
Thanks for the 5 stars Daryl, we appreciate your business.
Sharon S.
Israel, the sale person.
Reply from Fitness Equipment BrokerApr 9, 2024
Thanks for the 5 stars Sharon!
Ron W.
Was knowledgable about their products and recommended the right machine for our needs at a fair price. Delivery was prompt and the order was complete.
Reply from Fitness Equipment BrokerApr 5, 2024
Thanks for the great review Ron, we appreciate your business.
Barbara M.
Isreal did a great job. It was not a high power sales pitch. He asked questions and came up with the best option. One that I had not looked at.
Reply from Fitness Equipment BrokerMar 29, 2024
We appreciate your feedback Barbara!
Rodney M.
Spirit stepper was shipped damaged Company still required shipping cost to send new part. Again it was shipped in the condition I received it in
Reply from Fitness Equipment BrokerApr 8, 2024
Rodney, We're puzzled by the 1-star review, as we made every effort to address your concerns regarding the manufacturer's policy. We promptly requested the part to be shipped at no cost on your behalf, considering it was covered under warranty. However, the incurred cost was a result of your location in Alaska and your request to ship it to your freight forwarder, which handled the item from WA to Alaska. If the delivery had been within the 48 contiguous states and not through your carrier, it would have been shipped at no additional cost. Our units are meticulously packaged in boxes, plastic wrap, and styrofoam, undergoing thorough inspection before dispatch. Thus, it's challenging to ascertain if the damage occurred during shipping. Notably, we've never encountered such damage in any previous orders. Despite our offer to cover half of the freight costs, you indicated no further need for the part. Subsequently, we extended an additional offer to cover 100% of the freight cost from our end, but unfortunately received no response from you. We're still committed to providing you with the assistance you deserve and would be happy to proceed with shipping the part if you're still interested. We kindly request reconsideration of your review, as we genuinely aimed to resolve this matter to your satisfaction. Thank you for choosing us for your business.