Great
Based on 628 reviews
Five94.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Modernize your contact center with personalized customer experiences. The Five9 Cloud Contact Center Solution enables agents to connect with customers over phone, web, chat, email, mobile, or social media. Five9 provides a complete solution with sophisticated management applications such as a supervisor desktop to monitor and coach agents, real-time and historical reporting, call recording, workforce management, quality monitoring, and screen pops. Compatible with CRMs. See why 2000+ customers trust Five9.
Five9 (five9.com) has 628 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
628 approved reviews, newest moderated first
Teladoc, I.
Your teams that we deal with on a daily basis are on incredible to work with. They are knowledgeable and well versed in their work ethic. My team and me rely on them daily and they are always available. We truly feel we have a great partnership with Five9.
Pascal
As we speak the application and the tool is very helpful to our organization. Also the marketing team is very dedicated to assist us in any situation. The customer service team is efficient and has a great turnover.
Jeff M.
Five9 ensures that your initial experience with them is excellent. From the sales process to the account management during deployment, the user experience is second to none.
Social & Scientific S.
Great product and service. Our account manager is very responsive, tech support is extremely timely, the product meets our needs very well.
Rudy L.
Five9 offers a responsive system that's easy to ramp up. They continuously upgrade their system to keep it up to date. The support staff responds quickly and my account manager is always ready to assist. A great organization with a great product.
BCFS Health and Human S.
Five9 is a great platform that has improved our services greatly from the previous system we were using. We have enjoyed having the power of a mature platform running our business. There have been some minor hiccups during the implementation phase of the product and very few ones afterwards. The Five9 support team has been mostly helpful during these instances and have resolved the problem(s).
Derek
Easy to manage. Configuration was a breeze..
Sean C.
Very productive and easy to use. Love all the time Five9 saves our staff
