Haluk A.
These guys are problem solvers
These guys are problem solvers. Outstanding and prompt service.
Excellent
Based on 243 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FixRunner.com is a WordPress support service. We offer free e-learning,live help, custom development and affordable web maintenance for WP beginners &advance users.
Fixrunner (fixrunner.com) has 243 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
243 approved reviews, newest moderated first
Haluk A.
These guys are problem solvers. Outstanding and prompt service.
Mark B.
Agent was available for the initial chat within seconds. She was was very attentive and knowledgeable. Developers started to work on the issues at the same day I decided to proceed. The issues were resolved very quickly and with high quality. Company representative also explained in details which improvements could be done for my web site. Great service overall. Will continue using the company going forward.
YONG L.
Time for an honest review. I hired these folks last Friday to fix my broken Wordpress/woocommerce site. This experience wasn’t 100% to my liking so I expressed my frustrations. Then the CEO of the company, Sam, personally calls me to apologize and to make things right. Then within an hour everything was fixed!! Everyone makes mistakes… I certainly do.. but what sets Fixrunner apart is that they really care about customer satisfaction and they will go above and beyond to achieve that satisfaction. Sam didnt have to call me on a Sunday to apologize, he didn’t have to offer to fix the issue for free, but doing so regained all of the lost trust and then some! The next time my wordpress site breaks… these are the guys I’ll go to first. Thank you Sam and llija for the great service!
Reply from FixrunnerMay 4, 2024
Hello Mr. Lee Thank you for this nice review and your feedback. Customer satisfaction is a priority for us, and I’m happy we were able to resolve the issues on the site to your satisfaction. Thank you Sam Mulaim (CEO)
Richard R.
Service impéccable, rapide et surtout ont réglé mes problème. En plus c'est très abordable.
Courtney L.
I have two small businesses, both heavily reliant on a great website. I've bounced around to a few different tech guys and have never been able to get consistent, reliable help until finding Fix Runner. I found them after running into a tech problem that I paid two other tech experts to fix, and both failed. Fix Runner responded to me within minutes and had the issue fixed within a single hour. Everyone I have worked with at Fix Runner is extremely knowledgable, professional, kind, and FAST. I've yet to run into an issue they couldn't fix, and they will keep working on it until they get it right. Five stars, for sure!
Donny B.
I was STUCK. That starts with 'S' and rhymes with ... Well, you know what it rhymes with. The team from Fixrunner was such a happy experience. They were prompt, respectful, smart, and ultimately right. Thank you. I am back on track.
Justin W.
Always prompt to answer questions and fix issues. Honestly, one of the most prompt companies I have ever dealt with. Everything happens quick with FixRunner. I considered cancelling my membership initially after they fixed a couple issues I was having, not because of them just because I didn't know if I would need it... but whenever I think of something, or for some reason if our website has a problem, I immediately can email them and its resolved. It's worth the peace of mind, and almost like an insurance policy on your website (with no deductible!). I will be a long time member of Fixrunner.
Daniel W.
My web site was transferred to a new hosting site. Immediately, all links images database, etc did not work at all. got constant 404 errors. Saw no WordPress admin screens. Tried for two weeks to fix it myself. No luck. Found FixRunner using a search for wordpress repair companies. All the reviews looked good so I tried them. Honest, they took all of 1 - 2 hours to fix it all. If you are reading this review and are on the fence about who to fix your web site, just do it. You be up and running quickly. Just like me ;)