Excellent
Based on 242 reviews
Forever Moissanite4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium Moissanite Engagement & Wedding RingsAt Forever Moissanite, we specialize in handcrafted moissanite engagement rings and wedding bands made with the highest quality 14K and 18K gold or platinum. Our rings are ethically crafted to reflect timeless elegance, offering a luxurious look at a fraction of the cost of diamonds.Based in the USA, we deliver fast FedEx shipping, a 30-day free return policy, and full customization options – whether you're modifying an existing design or creating a completely new ring from scratch. We offer all popular stone cuts, including round, oval, emerald, cushion, radiant, and the newly added marquise cut, featured in modern two-tone gold designs.
Forever Moissanite (forever-moissanite.com) has 242 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 12 reviews with 4 stars · Clear filters
Mr Suchindra M.
The engagement ring is absolutely gorgeous. It is even more beautiful in person. We also love the matching wedding band we purchased. Overall, really love the products, and they have great customer service. The only thing I would say is to improve communication on delivery timelines. In our case, we also had an issue with Fed Ex being very late in delivering even once Forever Moissanite sent us the tracking information.
Donna R.
The moissanite semi-mount ring I purchased is very nice. To be honest though, the pictures on the website make the rings and stones appear bigger than they actually are. I was disappointed in the size of the moissanite stones.
Reply from Forever MoissaniteMar 11, 2025
Thank you for your feedback! We're glad you like your moissanite semi-mount ring, but we’re sorry the size didn’t meet your expectations. We strive to provide accurate visuals, but we understand that images may sometimes appear different than in person. We appreciate your input and will continue improving how we present our designs. We hope you still enjoy the beauty and craftsmanship of your ring.
Anthony L.
The site was easy to navigate. The shipping,even with the holidays was fast. I really like the laminated certificate. The light in the ring box was a great touch.
Reply from Forever MoissaniteMar 11, 2025
Thank you for your review! 💖 We're glad to hear you found our site easy to navigate and that your order arrived quickly—even during the holidays! 🎁✨ We're also happy you enjoyed the laminated certificate and the lighted ring box—we love adding special touches! If there’s anything we can do to make your experience even better next time, feel free to let us know. Enjoy your beautiful piece!
Gina G.
The ring was beautiful, but the style (setting) I chose looked different in the photos. I returned the ring to exchange for a different setting. Communication with customer service was great. They truly want their customers to be satisfied with their purchase.
Mitchell B.
Overall customer service was great, fast turn around on the custom design and actual creation of the ring. My only gripe is the quality of the ring box itself. I wasn't looking for anything special, but a light that dangles from the top of the box and flickers whenever it moves took away from the ring when I first opened it. Also the light made it really hard to see the color of the band. Box felt very cheap compared to the ring itself (which is perfect, no issues that I've seen at all). I will be buying/making a new one. If you're going to include a light, it should be fully attached to the top of the box and stationary.
Reply from Forever MoissaniteMay 18, 2023
Thank you for taking the time to leave us a review, Mitchell. We're glad to hear the overall customer service and creation of your custom ring was great. We regret that the presentation box was not up to your standards. We are constantly evaluating our packaging, so I'm grateful for your detailed feedback on the light and attachment and we will take that into consideration when making future updates.
Abby
I am pleased with the craftsmanship, attention to detail, and the customer service team which stayed in touch all throughout the journey since day one. They answered all my queries, were prompt to respond, and sent a professionally packaged ring. The ring in itself was stunning, well cut, and almost the exact replica as the picture displayed on the website. They also sent me an authentication certificate along with the item. I am truly happy with what I received, and really grateful to the entire team at Forever Moissanite. However, the only reason I am unable to give 5 stars even though I want to, is because of the poor delivery services (they use FedEx). My package arrived 3 days later than the scheduled delivery date. In those delayed 3 days, my experience with FedEx customer service was a nightmare.
Reply from Forever MoissaniteMar 28, 2023
Thank you for your feedback, Abby! We're delighted to hear that you are pleased with the craftsmanship and attention to detail of your ring as well as the customer service that you received. We understand the frustrations when it comes to shipping delays, so we'll pass this onto FedEx to make sure they are aware of the gap in their expected delivery date in order to improve their service. At Forever Moissanite, our top priority is providing excellent customer service, and we appreciate that you've taken time out of your day to review us. We hope that you enjoy wearing your new ring and look forward to hearing from you again soon!
Gabriel C.
The diamonds on the side are smaller than the picture and are we are still contemplating on returning ring and getting an 18k instead of 14 karat. The packaging was nice.
Nicholas P.
The ring looks fantastic! My only issue was likely not your fault but still was a bit frustrating. FedEx just left the package on the front porch without requiring a delivery confirmation and with the Forever Moissanite label on it, it was quite fortunate that I happened to be home instead of my soon to be fiance 😅
Reply from Forever MoissaniteJan 21, 2023
Hi Nicholas, I'm glad to hear you're happy with your ring! We do our best to ensure that rings are delivered securely and without issue, but unfortunately sometimes things happen that are out of our control. I'm sorry to hear about the trouble you had with FedEx, and I hope it didn't cause too much inconvenience. Thank you for your business and we hope to serve you again in the future.
