hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

10,416 approved reviews, newest moderated first

Stacey L.
Aug 11, 2026
Charged me $39 and when I realized it…
Charged me $39 and when I realized it was $400 a month I requested a refund and they refused. I never spoke with anyone or received any service whatsoever. Such a scam!
Reply from hersAug 12, 2026
Hello, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like to reach out to take a look at this for you. We have followed up with you via email and look forward to your response. The Hims & Hers Team
lisa
Aug 11, 2026
Winning at losing
This program and Drs. are wonderful! It was easy to get started, I had support from the start. Lost 10 pounds in the first 2 months. Highly recommended. Thanks !
Reply from hersAug 12, 2026
Hey Lisa, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
Donna H.
Aug 11, 2026
Haven’t lost any weight
Haven’t lost any weight. The app is very minimally helpful. It’s chock full of things you would like to sell me.
Reply from hersAug 12, 2026
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team
Samantha G.
Aug 11, 2026
I pay a lot of money for the medication…
I pay a lot of money for the medication as well as the "program". So far all the program is is marking off that I oved, drank, enough water and ate enough protein. Ive done all that and lost a total of 6 pounds so far in 2 months. I has to argue to get my dose increased which drastically increased the price. Im going to look elsewhere where I can just buy the medication or something else that works and I dont have to pay a ton of money for no support and having to advocate for myself. I should've gone elsewhere for this.
Reply from hersAug 12, 2026
Hi Samantha, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Penny B.
Aug 10, 2026
Great communication
Great communication
Reply from hersAug 12, 2026
Hey Penny, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
nope
Aug 10, 2026
totally unhelpful and impossible to reach a real person
i never get a straight answer when i am talking to your stupid ai chat. and the hair care treatment i desperately needed in a timely fashion was on backorder for a month with ZERO UPDATES AND ZERO WAYS TO GET UPDATES EVEN THOUGH I REQUESTED THEM REPEATEDLY. horrible customer service.
Reply from hersAug 12, 2026
Hi, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team
Alicia D.
Aug 10, 2026
Double charged for August meds
Things were going well but I got charged twice for my second round of Wegovy and I cannot get a hold of a human.
Reply from hersAug 12, 2026
Hi Alicia, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Beth S.
Aug 10, 2026
I can not get in touch with anyone to…
I can not get in touch with anyone to talk about my billing
Reply from hersAug 12, 2026
Hi Beth, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

Charged me $39 and when I realized it…

Winning at losing

Haven’t lost any weight

I pay a lot of money for the medication…

Great communication

totally unhelpful and impossible to reach a real person

Double charged for August meds

I can not get in touch with anyone to…

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Charged me $39 and when I realized it…

Winning at losing

Haven’t lost any weight

I pay a lot of money for the medication…

Great communication

totally unhelpful and impossible to reach a real person

Double charged for August meds

I can not get in touch with anyone to…