hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

10,416 approved reviews, newest moderated first

Stacey H.
Jul 29, 2026
Do not order from here
Do not order from here - I did not complete the process and they still charged me and didn't send me anything and refused to refund me . Im out over $300 DO NOT WORK WITH THEM
Reply from hersJul 30, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Julie W.
Jul 29, 2026
They advertise $39 per month for the 1…
They advertise $39 per month for the 1 month. That is not true. The $39 is the processing fee and then if you are approved for the meds they charge you the $149. Then if you tell them no never mind, I don't want the prescription anymore because you advertised that it was $39 for the 1st month not $149. They tell you if you cancel your subscription you CAN NOT get the $39 back. That is bullshit! So I basically gave them $39 for nothing. It's not over.
Reply from hersJul 30, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Anna C.
Jul 29, 2026
I want to unsubscribe to my prescription
I want to unsubscribe to my prescription
Reply from hersJul 30, 2026
Hey Anna, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Patricia B.
Jul 29, 2026
Not happy with the results or lack of
Not happy with the results or lack of
Reply from hersJul 31, 2026
Hey Patricia, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Adriana L.
Jul 29, 2026
Do not trust this app This business needs to be shut down! Deceptive practices and hidden charges!
Do not trust this app. I signed up as a first-time user for a clear promotional rate of $39. However, the exact same day, they forced two additional charges of $149 each into my account without my explicit consent or clear warnings on the final checkout screen. This is a total trap for new users. When I tried to contact customer support to cancel immediately, they took forever to reply . I had to file a dispute directly through my bank to secure my money. Be very careful with their billing system! My experience was terrible, 0 stars
Reply from hersJul 30, 2026
Hey Adriana, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you via email and look forward to your response. The Hims & Hers Team
Suzy J.
Jul 29, 2026
It's really frustrating
It's really frustrating. I really think that it's all about money making. Not the care or wellbeing of customers or patients.
Reply from hersJul 29, 2026
Hi Suzy, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Lynette M.
Jul 29, 2026
How to navigate the system
I have not received the product yet so I cannot give you an experience
Reply from hersJul 30, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Bertha
Jul 29, 2026
Overall,
Overall, My experience with HERS, is positive!
Reply from hersJul 30, 2026
Hey Bertha, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

Do not order from here

They advertise $39 per month for the 1…

I want to unsubscribe to my prescription

Not happy with the results or lack of

Do not trust this app This business needs to be shut down! Deceptive practices and hidden charges!

It's really frustrating

How to navigate the system

Overall,

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Do not order from here

They advertise $39 per month for the 1…

I want to unsubscribe to my prescription

Not happy with the results or lack of

Do not trust this app This business needs to be shut down! Deceptive practices and hidden charges!

It's really frustrating

How to navigate the system

Overall,