hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

10,416 approved reviews, newest moderated first

Kim J.
Jun 13, 2026
I experienced nausea and abdominal…
I experienced nausea and abdominal discomfort after taking the increased dosage. I discontinued after taking the new dosage for a week. Please discontinue my subscription.
Reply from hersJul 1, 2026
Hey, We are truly sorry to hear you had a frustrating experience with us. I see you have already been assisted in the 'messages' tab at www.forhers.com. but if you still need help, please send us a message in the 'messages' tab at forhers.com, and our support team can assist you with this! The Hims & Hers Team
Maureen
Jun 13, 2026
Sticking with it!
Very easy through the entire process of ordering the product
Reply from hersJun 30, 2026
Hi Maureen, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Amy G.
Jun 13, 2026
They respond quickly
They respond quickly. App is easy to use.
Reply from hersJun 30, 2026
Hi Amy, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
HC
Jun 13, 2026
Reached out on June 1st never heard…
Reached out on June 1st never heard back. You shipped my order after I cancelled it and you have been non responsive.
Reply from hersJun 29, 2026
Hey, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We’ve followed up with you via email and we welcome you to reply back to the email you receive. We look forward to being in touch with you. The Hims & Hers Team
Audrey D.
Jun 13, 2026
I haven't been able to get into my…
I haven't been able to get into my account for a week. Your support team never responded and then you send me this. What do you think I'm going to say? I'd like to get into my account so can you ask your tech team to contact me?
Reply from hersJul 1, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Erin K.
Jun 13, 2026
Good Business
The product was shipped and delivered in a timely manner. It is working as expected and the whole process has felt professional.
Reply from hersJun 30, 2026
Hi Erin, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Cheryl Rostowfske & James G.
Jun 13, 2026
I’m not getting any weight loss yet
I’m not getting any weight loss yet, but you finally just upped my dosage. I’m hoping to get my prescription refill on time (by the first week in July - since we will be on a 2 week vacation the last two weeks of July).
Reply from hersJul 1, 2026
Hey Cheryl, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Jennifer J.
Jun 13, 2026
Terrible customer service, no compensation options
I had used Hers previously and when I decided to go back, it only gave me the option to restart my previous medications. I selected that option and immediately started a conversation with the provider. In the mean time another provider ordered the medications without talking to me. I ended up having 6 different providers in the discussion throughout the experience and had to constantly repeat myself. Now I am stuck with $400 in meds I cannot use and they wont refund or assist me despite the fact this was their fault. And their support staff is extremely rude and dismissive. Buyer be ware.
Reply from hersJul 1, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

I experienced nausea and abdominal…

Sticking with it!

They respond quickly

Reached out on June 1st never heard…

I haven't been able to get into my…

Good Business

I’m not getting any weight loss yet

Terrible customer service, no compensation options

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

I experienced nausea and abdominal…

Sticking with it!

They respond quickly

Reached out on June 1st never heard…

I haven't been able to get into my…

Good Business

I’m not getting any weight loss yet

Terrible customer service, no compensation options