hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

Write a review Call Directions Website

3.3

Average

Based on 10,416 reviews

hers3.3

Write a reviewReview

Rating breakdown

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

10,416 approved reviews, newest moderated first

Melissa L.
Sep 29, 2026
Delayed Delivery lack of support
I ordered the product 8/28 and paid for it that day. I finally received product today 9/28 in the US mail. I also got an email congratulating me on my first month of the journey. No, not a month in, not even 24 hours. Reached out to customer service, which is hard to do, and got zero response. That was over a week ago.
Reply from hersOct 2, 2026
Hi Melissa, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers. The Hims & Hers Team
Kim C.
Sep 29, 2026
It was easy and I get follow-ups often…
It was easy and I get follow-ups often to check on my progress
Reply from hersSep 29, 2026
Hi Kim, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Yoly R.
Sep 29, 2026
THIS IS AN SCAM. Never receive an appoinment with a Doctor
1 star. I feel completely misled by Hers. I signed up because the weight loss membership advertised access to medical providers and support for medication side effects. Once I started experiencing multiple side effects and realized the medication was not working for me, I repeatedly asked to speak with a provider. Instead of getting an appointment, I keep getting delays and messages without actually receiving the medical support I need. This is a prescription medication, not something that should be handled by endless automated messages. I paid for medical support and I am not receiving it. I am cancelling my membership and would not recommend this service.
Reply from hersSep 29, 2026
Hi Yoly, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Linda M.
Sep 29, 2026
So far I lost 3 lbs this month
So far I lost 3 lbs this month, which is getting better I still get hungry after 7 seems to wear off by then is there something else I can do
Reply from hersSep 29, 2026
Hi Linda, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Kelly N.
Sep 29, 2026
The company has provided a lot of…
The company has provided a lot of support and advice. The company also asks to make sure they're doing a good job showing me they actually care. They answer any questions or concerns quickly and accurately. They don't send out a broad response what may or may not apply to you.
Reply from hersSep 29, 2026
Hey Kelly, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
LuzMaria D.
Sep 29, 2026
Im gaining weight and Im still graving…
Im still gaining weight and Im still craving sugar.
Reply from hersSep 29, 2026
Hi LuzMaria, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Clare
Sep 28, 2026
It has been a very slow weight loss…
It has been a very slow weight loss journey. Plus, I don't use the provider help so the membership cost is high, imo
Reply from hersSep 29, 2026
Hi Clare, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Rebecca
Sep 28, 2026
The fact that you actually listened to…
The fact that you actually listened to my issues and got me on the medication that my doctor has been messing around with for 4 years and my insurance can't seem to understand English. So thanks for that and you're great. Actually being able to meet with somebody face to face zoom meeting or whatever and being assured that the people I'm interacting with are not just AI would be helpful
Reply from hersSep 29, 2026
Hey Rebecca, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

Delayed Delivery lack of support

It was easy and I get follow-ups often…

THIS IS AN SCAM. Never receive an appoinment with a Doctor

So far I lost 3 lbs this month

The company has provided a lot of…

Im gaining weight and Im still graving…

It has been a very slow weight loss…

The fact that you actually listened to…

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Delayed Delivery lack of support

It was easy and I get follow-ups often…

THIS IS AN SCAM. Never receive an appoinment with a Doctor

So far I lost 3 lbs this month

The company has provided a lot of…

Im gaining weight and Im still graving…

It has been a very slow weight loss…

The fact that you actually listened to…