hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

Write a review Call Directions Website

3.3

Average

Based on 10,416 reviews

hers3.3

Write a reviewReview

Rating breakdown

Select a bar to see only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

10,416 approved reviews, newest moderated first

PAMELA O.
Jul 2, 2025
You sent me the wrong dose of my medication
You sent me the wrong dose of my Medication I should’ve received the next dose .5 And I got .25 I paid for this and I want it fixed
Reply from hersJul 4, 2025
Hi Pamela, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Embri
Jul 2, 2025
Easy,trust this site.
Easy,trust this site.
Reply from hersJul 2, 2025
Hey, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
JShea
Jul 2, 2025
Was not a good fit for me at all Better Options Out There
Was not a good fit for me at all, the Drs who are assigned to you are never consistent. When I told them I was not seeing any results it was always met with stay the course never an adjustment or an alternative plan, super combative and dismissive it's like they have a script to stick to and that's it. Only positive the cancellation and refund was smooth. I'm on Life MD now MUCH BETTER felt results week one!
Reply from hersJul 2, 2025
Hi there, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Johnna S.
Jul 2, 2025
Great company and great skincare
They listened to my skin concerns and figured out a formula to help. My face did purge initially but now it’s clearing up. I don’t feel like it’s helping with the wrinkles yet but I will definitely keep using. Very satisfied so far!
Reply from hersJul 2, 2025
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Lori A.
Jul 2, 2025
Not what I ordered!
I am very disappointed that my RX didn’t change after the first 4 weeks. Why didn’t my RX change to .50 mg? You sent me two shipments of .25mg injections. 8 weeks at the same dose? I spent $2000 for this prescription and I did not receive what I purchased.
Reply from hersJul 2, 2025
Hi Lori, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Johanna G.
Jul 2, 2025
Misleading and not supportive
I feel mislead. The company does not offer full transparency about the program. I contacted them about tge RX not working. Now being told I can change medication for double the amount of what I am currently paying. The so called professional you interact with does not directly answer questions . I regret the money wasted that could have been paid to a reputable company.
Reply from hersJul 2, 2025
Hi Johanna, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Amy N.
Jul 1, 2025
I was not offered the 12 months for one…
I was not offered the 12 months for one price deal. I do not think that was fair since I just ordered my product.
Reply from hersJul 2, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Absolutely N.
Jul 1, 2025
Ineffective, Overpriced, Inexperienced Telemedicine Providers
Hair serum not working after a month of consistent use. Denied GLP-1 inhibitors by hers because I previously had thyroid cancer (follicular, not medullary, which is the type of tumor relevant to patients on GLP-1 inhibitors), yet hers sends me spam about their weight loss options easily twice a week. Their providers are either inexperienced or unqualified, and compounded pharmacy products should always be viewed through a lens of healthy skepticism. $175 wasted, will not renew. Two stars because it was my own mistake to invest in their snake oil.
Reply from hersJul 2, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

You sent me the wrong dose of my medication

Easy,trust this site.

Was not a good fit for me at all Better Options Out There

Great company and great skincare

Not what I ordered!

Misleading and not supportive

I was not offered the 12 months for one…

Ineffective, Overpriced, Inexperienced Telemedicine Providers

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

You sent me the wrong dose of my medication

Easy,trust this site.

Was not a good fit for me at all Better Options Out There

Great company and great skincare

Not what I ordered!

Misleading and not supportive

I was not offered the 12 months for one…

Ineffective, Overpriced, Inexperienced Telemedicine Providers