Lauren B.
My little hairs on my forehead are growing!
My little hairs
Reply from hersFeb 25, 2025
Hi Lauren, Thanks so much for sharing your experience with us! You really made our day. If you need anything, we’re here to help you in any way we can!

Average
Based on 10,416 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.
hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
10,416 approved reviews, newest moderated first
Lauren B.
My little hairs
Reply from hersFeb 25, 2025
Hi Lauren, Thanks so much for sharing your experience with us! You really made our day. If you need anything, we’re here to help you in any way we can!
Cynthia
I haven't really noticed any real change yet. I probably need to give it another month at least.
Reply from hersFeb 25, 2025
Hi Cynthia, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
Toni K.
After reading these complaints on here and the BBB complaints . This company should absolutely be shut down. Very hard to get in contact with them to start. I ordered their product, had it for 3 days, did not use. I was able to talk to a person finally, and was told I can not return the product. She said your doctor is the same. I said not the same, this is a website, you are not getting treated in any way by an professional. She said I should read the policy. I read the policey and it was very contradicting. Stated.. WE DO NOT OFFER REFUNDS FOR PARTIALLY USED SUBSCRIPTION PERIODS, ALTHOUGH WE MAY PROVIDE REFUNDS ON A CASE- BY-CASE BASIS IN OUR SOLE AND ABSOLUTE DISCRETION. (I just received the product, they MAY provide refunds) so what exactly does that mean?
Reply from hersFeb 25, 2025
Hi Toni, I’m so sorry to hear your experience with us was less than ideal, but I appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter.
Kathryn B.
I filled out the questionnaire and the medication they prescribed included something I have taken and not tolerated in the past. However, unable to do anything but fulfill the order. No ability to ask any questions of a medical professional and no review of my history or even an online exam with back and forth. I am a physician and this is bad and dangerous medicine.
Reply from hersFeb 25, 2025
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Rose
I haven’t seen any change in my hair line yet. I am growing hair on my chin.
Reply from hersFeb 24, 2025
Hi Rose, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Karen M.
Please cancel any further orders effective 2/15/25. I have had emergency abdominal surgery and am unable to take the medication. This is my 3rd attempt at trying to cancel with your company. Please cancel my subscription.
Reply from hersFeb 24, 2025
Hi Karen, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Mayra O.
It was awesome to know I was going to be able to follow a treatment I had already started in my native country. I could have access to the same exact medicine, and that’s helped me to improve my life quality a lot! Thanks!
Reply from hersFeb 24, 2025
Hi Mayra, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Valerie W.
My 20mg Works Great. Started 2/2/25.
Reply from hersFeb 24, 2025
Hi Valerie, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team