Poor
Based on 31 reviews
FOR WOMEN USA LLC2.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Women's clothing and fashion store is dedicated to offering best-selling trendy and high-quality clothes online specializes in party dresses, formal dresses, slim dresses, cocktail dresses, winter jackets and coats, women's jeans, jumpsuits, work office clothes, and other stylish outfits. In addition, we offer a grand variety of shoes like high heels, sandals, wedges, sneakers, and formal shoes for every woman style. We have a special line of shoes and bag sets, ideally for special events like weddings. We have great customer service and our guarantee is 100%. Likewise, we offer FREE shipping all over the US & CAN and 30-day money-back guarantee.
FOR WOMEN USA LLC (forwomenusa.com) has 31 customer reviews on Folks Told, with an average rating of 2.1 out of 5.
31 approved reviews, newest moderated first
clindaustomer
My shoes are absolutely beautiful
Reply from FOR WOMEN USA LLCAug 5, 2024
Thank you so much! We’re delighted to hear you find the shoes beautiful. If you have any other feedback or need further assistance, feel free to let us know!
Dawn S B.
Clothes looked terrible. I rushed the order and paid extra and it took longer than it was supposed to. I will not shop there anymore.
Reply from FOR WOMEN USA LLCAug 5, 2024
Thank you for your feedback. I’m sorry to hear that the dress did not meet your expectations and that you experienced delays. We strive for timely delivery and high-quality products, and it’s disappointing to learn we fell short in this instance. It's worth noting that the dress has generally received very positive feedback from other customers, which suggests that this might be an isolated issue. However, your experience is important to us, and we are reviewing our processes to improve. If you’d like to discuss this further or if there’s any way we can assist you, please reach out to us directly. We value your input and hope to address your concerns to better serve you in the future.
Jesse J.
I bought a pair of wedges a couple of months ago and they really fit well and very comfortable.
Reply from FOR WOMEN USA LLCAug 5, 2024
Thank you for sharing your experience! We’re thrilled to hear that the wedges fit well and are comfortable. If you need any further assistance or have any other feedback, feel free to let us know.
Koshanna T.
They will advertise items that they don’t have then after you purchase the item ask if you will accept something different. Refund process takes months
Reply from FOR WOMEN USA LLCJul 29, 2024
Dear Koshanna, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused regarding your order for the blue and white 3-piece bathing suit. Upon discovering that the particular color was out of stock, we promptly contacted you to offer alternatives, including a black and white option or a refund. We understand your disappointment, especially after purchasing a matching beach hat from another vendor. Regarding your refund, we had processed it and it was ready to be issued. However, we were informed that you initiated a claim with your bank, which has unfortunately delayed the refund process. Resolving claims with banks typically takes additional time beyond our control, but rest assured that we are actively working to ensure your refund reaches you as soon as possible. We appreciate your understanding and patience in this matter. Should you have any further questions or concerns, please do not hesitate to reach out to us directly. Best regards,
Weste
Many compliments on shoes & bag. The shoes feel & look Maygreat
Kathleen
Absolute joke of a company, originally ordered October 2, order did not arrive for over 20 days and when it did it was missing one of my 3 items. It has now been 39 days and I still do not have my money back and their customer service is incredibly non-chalant and laxidasical about the issue. I try to support smaller businesses outside of Amazon but these guys are borderline crooks. In response to their response: The email about my refund came on November 10th and my actual refund did not arrive tim November 15th, so your "investigators" clearly can't read and you might want to look into replacements. I found it amusing that it took a bad review for you to actual follow through on the refund promised over a week earlier. Unfortunate that it does not allow you to attach screenshots here or I would gladly share my emails/evidence.
Reply from FOR WOMEN USA LLCNov 17, 2023
Dear Kathleen, We sincerely apologize for any inconvenience you've experienced with your order. We've thoroughly investigated your case and want to clarify the timeline. Your refund was processed on October 1st, and an email confirmation was sent promptly, as we agree days before. The funds were transferred on October 2nd, the same day and hours before you wrote this review. We understand the importance of timely service, and we regret any confusion regarding the refund status. Your satisfaction is our priority, and we appreciate your feedback. Our customer service team is dedicated to resolving any outstanding concerns promptly. Despite your refund was processed, please reach out to us directly at [email protected] with any additional details or questions. We value your support and are committed to providing a positive shopping experience. Thank you for bringing this to our attention. Warm regards
Stephanie A.
I normally let things go … but the sandals that I ordered… we’re Very … cheaply made to the point that each sandal is sized and shaped differently…I wished I could upload pictures … but this is what I wrote these people … because they do no want to give me a refund on the awfully made sandals.. Dear Support Team What I’m not going to do …is beg you for a refund… I will show your customers … how shady you are about providing refunds… The sandals are cute but the sweatshop missed the mark on these sandals… send me a pair that fits 9.5 or give me my money back… Trust and Believe… I will let everyone know that you don’t stick to the 30 day refund policy listed . Stephanie Allen… a VERY dissatisfied customer service
Reply from FOR WOMEN USA LLCAug 8, 2023
Dear Stephanie Allen, We appreciate your feedback regarding the sandals you recently ordered from us. We are truly sorry to hear about your dissatisfaction and the issues you've encountered with the sizing, despite you said the sandals are cute. Your concerns are important to us. We understand that the sandals you received did not meet your expectations and were not the size you were expecting. We apologize for any inconvenience this may have caused you. Our intention is to deliver products of the highest quality to our valued customers, and we regret that we fell short in this instance. Upon reviewing your case, we noticed that you had requested an exchange for a pair of size 9.5 sandals. We certainly want to address your sizing concern and provide you with a product that fits you comfortably. However, in order to facilitate the exchange, we kindly requested that you shipped back the sandals that you received and you did not agree with our request , this is part of our standard product return process, as this helps us maintain the integrity of our exchange and refund procedures. We assure you that this is not an attempt to inconvenience you, but rather a necessary step to ensure a smooth resolution. We value your trust and your satisfaction as a customer, and we genuinely want to address your concerns. We kindly ask for your cooperation in initiating the return process so that we can move forward with either exchanging the product for the correct size or processing a refund for you, based on your preference but never hear back from you Once again, we apologize for any inconvenience you have experienced, and we are committed to resolving this matter to your satisfaction. Please provide us with the tracking number of he product return, and our dedicated team will ensure that your concern is addressed promptly. Thank you for bringing this matter to our attention, Stephanie. We look forward to assisting you further and restoring your confidence in our products and services. Best regards,
