Great
Based on 174 reviews
Foyr Neo4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Foyr Neo is the first-ever design software that allows for a complete, end-to-end interior design workflow, in just one tool. With Neo, professionals can quickly and easily create and showcase their designs -- before any real-life work takes place -- so they can get instant feedback from clients and ensure the finished product is perfect. From Fortune 500 companies to boutique design and architectural firms, thousands of people around the world use Neo to connect with clients, design incredible interiors, and experience the infinity of imagination.
Foyr Neo (foyr.com) has 174 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
174 approved reviews, newest moderated first
Robin H.
great customer service. I had made a mistake and not cancelled in time (by just 2 days) - the team were able to cancel and delete my account and give a full refund when I explained that we had made a mistake due to difficult circumstances
SR
It usually takes me some time to understand how to start using a software but with Neo it was a completely different story. They have an amazing Customer Success team that was extremely patient with me and took the time to help me understand all the nuances of the software. I can call myself a pro on Neo within a week. Go Neo !
Makaila M.
UNPROFESSIONAL and honestly, a SCAM. I decided to try them out for a small project, and it was okay, but there were some learning curves, and also, having to keep purchasing credits was annoying. I canceled my subscription, and they kept trying to charge me. I sent an email explaining that I was canceling my subscription, and now they keep spamming my email and phone asking for feedback. It's been about 2 months since I canceled, I've tried to tell them to stop contacting me, and I've blocked email. Now they have been harassing my phone.
Reply from Foyr NeoJan 9, 2024
We're truly sorry to hear about your experience and the inconvenience caused. Your feedback is important, and we apologize for any excessive communication following your cancellation. We've taken immediate action to ensure no further contact on our part. If there's anything unresolved or if we can assist you in any other way, please let us know. Thank you for your understanding and patience.
Georgina M.
I absolutely love this software!! As a commerical UK based designer I have been using Neo Foyr for just over a year and have found it to be a great package that provides everything I need at an affordable price. Customer relations is amazing and very responsive, be it a query on my account, advice on using the software or help with modelling products Neo Foyr have proven to provide excellent ongoing care. I have just increased my package to premium and purchased the Mood Board package renewing for another year. I cannot recommend Neo Foyr enough
Kierra
Great service! Incredibly fast rendering time and very easy to learn. The customer service is amazing, they always answer questions quick. Would recommend!
Steve W.
Great product (though understand that rendering-based cloud products can be slow at times). Great Customer Success team (Noemi Olalo has been consistent, excellent contact). Product is powerful but not for someone without time to practice it a bit. Be careful that you are signing up for a subscription and need to meet with them before canceling if you decide to ever cancel. (not hard to do, just requires a quick meeting so they can gather user feedback)
Suzanne H.
I have been using Foyr for a few months now, and I have to say that I am thoroughly impressed with its capabilities. The software is incredibly intuitive, and I was able to get up to speed and running with it in no time. One of the things that I love about this software is how versatile it is. It supports a wide range of file formats and the 2D and 3D modeling is very clear. The rendering engine is also top-notch. I am consistently impressed by the quality of the renders that I'm able to produce with this software. The lighting and shading options are incredibly powerful and allow me to create realistic scenes with ease. Another great thing about this software is the community that surrounds it. Noemi Olalo has given me several tutorials and resources available online that have been invaluable. She is patient and clear with her instruction and her classes always give me the ability to produce improved designs. Overall, I would highly recommend Foyr to anyone looking for a powerful and versatile design rendering solution. It's an excellent choice for both beginners and professionals, and I'm confident that you'll be just as impressed with it as I am.
Lynn F.
Great Company!!!! The help that I have received is SUPER!!! The teacher I had Noemi has been so patient and kind. Makes sure I understand and really wants me to learn. There is not many companies that would take the time for a person like that. I love what is being shown and my plans and my designs are coming alive. It is a great program to have and I am so happy I renewed my contract with them. I highly recommend this to designers, builders. Thank you so much! Lynn SD
