Great
Based on 346 reviews
FR8Star4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FR8Star makes shipping easy. It’s an online marketplace to connect you with a trusted network of transport companies qualified to haul your specialized load.Thousands of shippers post loads to FR8Star every day. We focus on building relationships with qualified, specialized transport companies to get you the best price and service.FREE — Shippers can get estimates and book loads for free when they go with FR8Star.FAST — Get uber fast freight estimates, usually in under 30 seconds. No more wasting time on the phone and waiting to hear back.SECURE — We protect your data and contact information. It's only shared when you select a transport company to work with.QUALITY — Our transport companies are carefully vetted (invitation-only) experts in equipment and flatbed transport.At FR8Star, shippers moving difficult to fill flatbed, oversize, and overweight loads connect with flatbed and specialized freight transport companies with access to the capacity they need. Competition among the transport companies is guaranteeing fair rates to shippers – and shippers benefit from transport companies’ relationships with experienced transport companies that focus on moving open deck freight.The pricing is 100% transparent: shippers pay nothing to use FR8Star and transport companies submit their all-in bids. In addition, we provide you with tailored tools for OS/OW and open deck transport to make it as easy as possible to move your freight.With FR8Star tools, shippers can save time by booking freight instantly and limit costs by comparing bids from transport companies and easily manage their flatbed, oversize and overweight transport. Transport companies get access to the unique FR8Star technology that makes all of this possible.Our marketplace remains focused on providing transparency and giving transport companies a unique opportunity to expand their business while building capacity for the market, simultaneously making FR8Star more and more useful for shippers as well.
FR8Star (fr8star.com) has 346 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
346 approved reviews, newest moderated first
DE
Good platform still neednto remove some less reliable carriers
Reply from FR8StarMar 29, 2023
Thank you for your feedback and for the opportunity to assist you. Our transportation companies undergo thorough vetting but it's still a constant process to make sure they are following through on the bids. If you have specifics I'd be willing to discuss them with you.
Bruce
Easy to work with. Shipping time was reasonable
Reply from FR8StarMar 24, 2023
Thank you for your review Bruce and for the opportunity to assist you with hauling your Gradall telehandler.
Ronald H.
Everything went just fine. I was given choice of trucking companies and rates.
Reply from FR8StarMar 23, 2023
Thank you for the review Ronald.
Rick
prompt response, set up a transport quickly,also cost was reasonable
Reply from FR8StarMar 23, 2023
Thank you Rick for entrusting FR8Star to assist with getting your John Deere 4020 tractor home.
James
Transport broker was a fruad. He asked us to pay him outside the app and then changed price and add more even after that. He was scam.
Reply from FR8StarMar 23, 2023
Thanks for the feedback James. I will look into this situation and our "partnering' transportation companies know that this not allowed. I will be following up with you to get more information if that's okay.
Alex
I called late in the week on Thursday morning wanting a shipment that was 8 hours away. I was expecting it not to be picked up a delivered to me till the following week. They knocked it out and had it to me Friday afternoon! Very happy with the service!
Reply from FR8StarMar 23, 2023
Thanks for the positive review Alex and for the opportunity to assist you with this and your future loads.
David
This was my first time using fr8star. It was much easier than I figured it would. The whole process was so easy
Reply from FR8StarMar 23, 2023
Hi David, we really appreciate the kind words and rating. A hassle-free experience is essential for FR8Star, and we’re glad you were satisfied. We thank you again for your feedback!
Dave
Fr8star was good to work with broker had trouble had to get Fr8star to involved took about 3 week get the trailer pick up
Reply from FR8StarMar 23, 2023
Thank you for the feedback and your review. FR8Star will continue to work hard for customers like you. We will also investigate the transportation company that was involved on your load .
