Excellent
Based on 1,228 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Jin
I like it. A lot
Reply from Fragrance LordMay 7, 2024
That's fantastic to hear! We're thrilled you're enjoying your fragrance. If you have any particular aspects of it that you love or if you're looking for similar scents, we at FragranceLord.com are here to help. Enjoy your fragrance journey, and thank you for your positive feedback!
Cristina
Delivery was careful, efficient. Excellent service
Reply from Fragrance LordMay 7, 2024
We're delighted to hear that you were pleased with the careful and efficient delivery and the excellent service provided by FragranceLord.com! Ensuring that your orders arrive safely and swiftly is a priority for us, and it's great to know that we met your expectations. Thank you for sharing your positive experience. We look forward to continuing to provide you with exceptional service in all your future fragrance purchases. If there's anything else you need or any further assistance you require, we're always here to help. Enjoy your fragrances!
Unhappy C.
It’s unfortunate that when rating companies the system doesn’t allow you to leave blank for zeros if I had it my way that one star wouldn’t even be there at all. I ordered what I thought was the Valentino mini set at the time was running for $64/$68 buyer please beware this company has now hiked up the price to $79 and it’s not worth it first of all your not getting what’s being displayed they a falsely advertising a picture and what’s being received are test bottles with thick ridge rubber on them these test bottles are actually smaller than the original mini Valentino bottle set that’s how I knew they were test bottles I have tried emailing this company and messaging no reply as to why they are advertising a pic of the mini Valentino bottle set but sending test bottles with ridges in the rubber thankfully macys had a sell as well on this same set for $76 dollars and I got the correct set from macys not ever getting anything from this company d er again very dissatisfied and disappointed
Reply from Fragrance LordMay 5, 2024
I’m truly sorry to hear about your disappointment. Please note that the dimensions and details of our products are clearly stated in the descriptions to ensure transparency, and you received the exact item as described. We also strive to keep our pricing competitive, and any changes reflect market conditions. Additionally, we offer free shipping on orders over $68 to add more value to your purchases. I regret that we didn't meet your expectations this time and invite you to reach out directly if you have further concerns. Your feedback is crucial to us improving our service.
Jordan R.
Package was shipped the same day I purchased. Can’t beat the prices or speed & 100% legit!
Reply from Fragrance LordMay 3, 2024
We're thrilled to hear that you were pleased with the swift shipping, our competitive pricing, and the authenticity of your purchase! At FragranceLord.com, we strive to provide an exceptional shopping experience by ensuring fast processing times, great value, and genuine products. Your satisfaction is our top priority, and your feedback is greatly appreciated. Thank you for choosing us for your fragrance needs. We look forward to continuing to offer you the best service and products in the future. If there's anything else you need or if you have any questions, we're always here to help. Enjoy your new fragrance!
Serge P.
My son absolutely loves the cologne; however, you need to improve your website to CLEARLY state what the shipping time will be. Two day express turned out to be longer because I failed to see after 4 pm it actually will be packaged in your warehouse by the end of the following day and UPS won’t pick it up until later that evening. Thanks!
Reply from Fragrance LordMay 3, 2024
Thank you for sharing your feedback, and I'm glad to hear that your son loves the cologne! However, I apologize for any confusion regarding the shipping times. We strive for transparency and customer satisfaction, so your input is incredibly valuable as we aim to improve our communication and online experience. We will certainly take steps to make shipping information more clear and visible on our website, ensuring that all details about processing and delivery times are straightforward and easily accessible. This is important not only for meeting expectations but also for providing a smooth shopping experience. Thank you for bringing this to our attention, and we appreciate your understanding. We're committed to improving and ensuring that your next experience with FragranceLord.com is even better. If there's anything else we can assist with or any further suggestions you have, please don't hesitate to let us know. Enjoy the cologne, and we look forward to serving you again!
Juan P.
I highly recommend fragrancelord.con to my friends and family. Shipping was fast! Prices are non matched. Only thing is I wished their inventory was larger, however, I almost always find what I’m looking for. Great company!
Reply from Fragrance LordMay 3, 2024
Thank you so much for your high recommendation and for sharing your positive experience with FragranceLord.com! We're delighted to hear that you've been satisfied with our fast shipping and competitive pricing. We appreciate your feedback regarding our inventory as well—we're continually working to expand our selection to meet all our customers' needs and preferences. Thank you for choosing us for your fragrance needs, and we're glad that you've generally been able to find what you're looking for. We look forward to continuing to serve you and your friends and family in the future, always striving to improve and expand our offerings. If there's anything specific you're looking for or if you have further suggestions, we're here to listen and assist. Enjoy your fragrances and thank you again for your support!
abel G.
Everything was perfect! Loved the extra little sample. Thank you
Reply from Fragrance LordMay 2, 2024
We're thrilled to hear that everything was perfect with your order and that you enjoyed the extra sample! At FragranceLord.com, we love to surprise our customers with a little something extra to enhance their experience. Thank you for your kind words and for choosing us for your fragrance needs. We look forward to serving you again in the future and hope you discover more favorites among our samples and selections. Enjoy your fragrance journey!
Cristopher L.
Ecxelente lugar para comprar envío rápido 100% recomendado
Reply from Fragrance LordMay 2, 2024
Thank you very much for your positive comments and for recommending us! At FragranceLord.com, we strive to provide fast, quality service to all of our customers. We are very happy that you had an excellent experience with us. If you need more help in the future or are looking for new fragrances, we are here to assist you. Enjoy your shopping and we hope to see you again soon!
