Excellent
Based on 1,228 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Terrell W.
Awesome!! Very nice packaging and they gave a freebie that smells amazing!!!
Reply from Fragrance LordMar 9, 2024
That's fantastic to hear! 🎉 We're thrilled you loved the packaging and the surprise freebie. 🎁 It's always our pleasure to add a little extra joy to your Fragrance Lord experience. Thanks for letting us know, and we hope your amazing-smelling freebie brings you many wonderful moments! 😊🌟
Aleksandar S.
fast shipping and professional support
Reply from Fragrance LordMar 9, 2024
We're delighted to hear that you had a positive experience with the fast shipping and professional support at Fragrance Lord! Ensuring that our customers receive their orders swiftly and have access to friendly, efficient customer service is a top priority for us. Thank you for taking the time to share your feedback. We look forward to continuing to provide you with exceptional service in the future!
David F.
You guys know how to treat good people right. Only negative knock against the site is that your prices are so phenomenal that you can't keep things on shelf. I check daily and noticed prices may changed a dollar or two for better or worse. That's unique but if "Da Lordship", was to have a selection that matches the flat price, no tax, and the samples/gift that aren't promised but you know they've surprised me a few times. Great store but if you don't know what you want it doesn't make sense. I admire that what your business is you stick to. Not selling hats and doo doo memorabilia, na it's strictly scents. Marketing is secondary to niche houses and enthusiasts. Be ready to deal...I'm impressed and thankful to spend ($$$) with the lesser known merchants. I owe 10 Manny's. One today he guy 5
Reply from Fragrance LordMar 9, 2024
Thank you for your kind words and support for Fragrance Lord! We're thrilled you appreciate our curated selection and the surprises we occasionally tuck into orders. It's great to hear our dedication to pure fragrances resonates with you. We're always working to balance our exciting prices with availability, striving to be your go-to for unique scents. Your feedback is invaluable, and we look forward to continuing to impress and serve you. Thank you for being a valued part of our fragrancelord community!
William G.
Nice packaging and presentation
LaKeitha G.
I have contacted customer service several times, regarding my purchase..I let them know that the perfume I ordered wasn't authentic and I want a refund.
Reply from Fragrance LordDec 4, 2023
Thank you for reaching out to us at Fragrance Lord regarding your recent perfume purchase. We are truly sorry to hear about your concerns with the authenticity of the product you received. We at Fragrance Lord are committed to the highest standards of quality and authenticity in all our products, and we source our items directly from trusted and reputable sources. We take your concerns very seriously and would like to conduct a thorough investigation into this matter. To assist us in this, please provide your order number and any additional details about your purchase. This information will be crucial in helping us to quickly address and resolve this issue to your satisfaction. Your satisfaction is our top priority, and we are more than willing to discuss a refund or replacement, based on your preference. We value your business and your trust in Fragrance Lord, and we are dedicated to ensuring that this matter is resolved promptly and to your complete satisfaction. Should you have any further questions or require additional assistance, our customer service team is here to help. We appreciate your patience and understanding as we work to rectify this situation.
Luis
Had a great experience. This is the second time i ordered from them, and completely satisfied with my purchases.
Reply from Fragrance LordMar 15, 2024
I'm delighted to hear about your positive experiences and satisfaction with your purchases from your chosen fragrance source! It's always encouraging to know when a retailer consistently meets expectations, especially in the world of fragrances where personal taste and authenticity matter so much. If you're ever in search of recommendations for your next order or need advice on a particular scent profile, don't hesitate to reach out. Here to ensure your fragrance journey continues to be fulfilling and enjoyable! 🌟📦💐
Carmen
Fabulous merchandise and prices. Excellent service and fast delivery. Will buy from them again.
Reply from Fragrance LordMar 15, 2024
It's wonderful to hear about your fabulous experience with the merchandise, prices, service, and fast delivery! 🌟 Your enthusiasm and intention to return for future purchases speak volumes about the quality of service and products you've encountered. If you're looking for any specific fragrances or need recommendations for your next buy, feel free to ask. I'm here to help make your next shopping experience just as rewarding! 🛍️💐✨
Nrx
Trusted legit site with authentic products, good pricing, & great customer service
Reply from Fragrance LordMar 15, 2024
It's fantastic to know you've found a trusted, legitimate site offering authentic products with good pricing and great customer service! 🌟 Having such a reliable source for your fragrance needs makes the experience all the more enjoyable and stress-free. If you ever need guidance on selecting a new scent or have questions about a fragrance, feel free to reach out. Here to help you continue having great experiences with your fragrance purchases! 💼🌺✨
