Excellent
Based on 1,228 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Greg
I ordered the Eau de Parfum, and received the cologne!
Reply from Fragrance LordMar 19, 2025
Dear Greg, We sincerely apologize for the mix-up with your order. We understand how frustrating this must be. Please reach out to our customer service team, and they will resolve this issue for you promptly. Once again, we apologize for the inconvenience, and we appreciate your understanding. Best regards,
Nakisha G.
I can’t even with this AMAZING company!! Every single order has been delivered fast and the products/pricing are great!! Even got a cute gift with my most recent purchase! Will continue to be a loyal customer!! Thank you;)
Reply from Fragrance LordMar 19, 2025
Dear Nakisha Grant, Thank you so much for your amazing feedback! We’re thrilled to hear that you’ve had such a positive experience with our service and products. Your loyalty means the world to us, and we’re so happy you loved the gift with your recent purchase. We look forward to continuing to serve you in the future! Thank you for being such a wonderful customer! Best regards,
Sybria
Very disappointed. They sent me an incorrect item. I tried ordering Amourage guidance 46 and they sent me Amourage and then tried to act as if it was 46. I know this to be true because I own Amourage. Then they took longer than expected and when I emailed the company no response. I believe if I didn’t own amourage they would have tried to make me think I did try Amourage 46. Then I went back to the site and Amourage 46 was out of stock. Instead of asking me if I wanted the original they tried to fool me. Not good customer support and also deceiving
Reply from Fragrance LordMar 18, 2025
We sincerely apologize for any confusion regarding your order. We want to clarify that we meticulously decant from the exact fragrance you select, ensuring authenticity and accuracy in every order. If you received the incorrect item, that was never our intention, and we take this matter seriously. We understand your frustration and regret any delay in our response. As for the availability of Amouage Guidance 46, if it was out of stock at the time of fulfillment, there may have been an oversight in communication, and for that, we sincerely apologize. We would like to make this right for you. Please reply with your order number so we can review the situation and provide a resolution as quickly as possible.
Shahrzad T.
Thank you! Authentic fragrance, great packaging, fast shipping, great prices! I recommend this website as a perfume collector!
Reply from Fragrance LordMar 19, 2025
Dear Shahrzad Tavasoli, Thank you so much for your kind words and fantastic feedback! We’re thrilled to hear that you’re happy with the authenticity of our fragrances, our packaging, and the fast shipping. As a perfume collector, your recommendation means a lot to us. We truly appreciate your support and look forward to serving you again soon! Best regards,
Jeremy T.
Fast shipping and great prices!! I've ordered multiple times and all my orders came super fast and the fragrances were great!
Reply from Fragrance LordMar 19, 2025
Dear Jeremy Thomas, Thank you for your fantastic feedback! We’re thrilled to hear that you’ve had such a positive experience with our fast shipping and great prices. We truly appreciate your continued trust in us, and we’re so glad you’ve been happy with your fragrances. We look forward to fulfilling your future orders! Best regards,
A D.
Real time update regarding the order and shipment status. great product am happy with my purchase.
Reply from Fragrance LordMar 19, 2025
Dear A Dembele, Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with your purchase and that the order updates were helpful. We always strive to keep our customers informed, and we’re thrilled that you’re pleased with both the product and service. We look forward to serving you again soon! Best regards,
Richard N.
Fragrance Lord never disappoints, the service is second to none( over the moon) …their products are legit… I trust them 100 % they’re and they’re efficient in delivering…. Job well done.
Reply from Fragrance LordMar 19, 2025
Dear Richard Newland, Thank you so much for your kind words and amazing feedback! We’re over the moon to hear that you trust us and are pleased with our service and products. Your satisfaction is our top priority, and we’re thrilled to have earned your trust. We look forward to continuing to serve you with the same efficiency and quality! Thank you again for your support! Best regards,
Jose R.
Very happy with my purchase. 100% real.
Reply from Fragrance LordMar 14, 2025
Hi Jose, Thank you for your feedback! We're so glad to hear you're happy with your purchase and that you're confident in the authenticity of the product. Your satisfaction is our priority, and we appreciate your support! If you ever need anything else, don’t hesitate to reach out. Best regards,
