Great
Based on 295 reviews
Front4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
295 approved reviews, newest moderated first
Magali
Still very happy and satisfied to use FRONT APP every day at work. Very useful. But I still ask a solution to ba able to "un-invite" someone from a conversation he does not have any action more to do. Thx for your reply on this or if it can still be a improvement you can try.
Clint
Front is team email reimagined. They changed how we work in so many ways and will be a long-term partner for our company.
Je
Perfect and reliable
Amir
I love the app! I use it everyday and it powers my workflow. I can't recommend Front enough.
Keith
Terrific product that I could not imagine working without now. It has especially helped with remote team communication, and continues to impress me with its design. "Only" four stars because nothing is perfect, but 99/100!
paulogdm
- Missing key features at scale; - Accounts & contact management should be improved; - We couldn't use sequences as it didn't allow CC. I want to send messages to a group of people, not a specific individual. - Salesforce integration was terrible when we started but broke early this month when we tried to revisit; - Front is missing the mark on some core problems that other tools are solving better. - Rules are lovely, and the integration with Zapier is almost critical. But it would help if you considered investing more in their flexibility; - No integration with Tray.io; - Lack of integrations that are useful and deeply tied to the product is a concern. It is ok, integrations are very hard. - You should revamp the UI/UX of your settings. It needs to be heavily improved for clarity.
Nicole
Front is an incredible platform that allows you to organize your work and connect with team members in order to provide the highest level of service to clients and customers. I would not be able to do my job as well as I do without using Front. Thank you for being so awesome!
Hunter
Collaboration is key — Front delivers! In any innovative organization, collaboration within and between teams is a key factor to success. As one example, Front has consolidated my team's previous behavior of forwarding emails back and forth for clarification — instead, allowing us to chat about individual emails, then responding to them, all in a single "thread." Front has increased our ability to collaborate.
