Great
Based on 295 reviews
Front4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
295 approved reviews, newest moderated first
Peter
Horrid customer service. Bad business practices and a very average service at best if you don't count all the negatives. Not to mention their recent rampage of cancelling the services they provide with ZERO notice because they don't like the political views of the people who use their products. Great way to run a business, into the ground at least.
Allen M.
I thought they could provide a decent service and then without warning they just stopped my email and caused damage to my company. Terrible way to do business, they can not be trusted in my opinion. An email service provider needs to be reliable and Front is not.
Peter
Had a demo meeting arranged for yesterday - the rep cancelled 5 minutes before. Rearranged another call for 10am today and he hasn't called. Will be moving forward with a competitor who actually bothers to show up to the introductory meetings. It is a shame as this could have been a pretty big contract for Front.
Bill S.
Cannot recommend Front. As with Mailchimp, they have recently started a policy of terminating accounts based on the content of your emails. Unlike Mailchimp, they have done so to several companies with no notice or warning. We cannot put our business at risk this way.
Gene H.
Canceled email without warning. Be careful when you use this service.
Michael M.
Front recently cancelled their services with the Babylon Bee satire website because it’s not aligned with their employees political views. No warning whatsoever and it’s another example of cancel culture. Was unable to send or receive emails from the Babylon Bee. I’d never recommend a company that does business that way.
Rana S.
We use it daily! Love Front! I wish we had more tools as good as this
Shannon
I never used Front until I started working here at Locke, i really like it there are so many helpful things using Front email.
